Dog Friendly Cottages in Cornwall

Reviews

What our customers say about their holidays

• Adam - Verified booking

  I firstly have to say that for the £300 for the three of us that stayed was good value.

  ..secondly if I had turned up in and or around the peak season paying upwards £700++ I would be severely disappointed, In general terms the holding looks very tired and slightly dated/needs a paint and done neatly as in various areas it is plane and visible to see, missed paint and general looks of a rush job. The plastering looks strange and only half skimmed type look/when pulling the cord for the extractor fan in the bathroom it almost pulls the casing and or fan off the ceiling/again the painting lets this area down/when the wind is blowing reasonably hard you cannot sleep as it's too noisy. The kitchen my friends told me [they arrived on the Sunday and me on the Monday] they had to basically clean the kitchen and especially the cooker area and it. there was food bits in and around the area, the fridge is dated and a little rusty/the frying pan fell apart when my friend was using it, there was another so used that...cutlery old and needs replacing a long with general food prep tools [knives were blunt etc for something decent and maybe a good chopping board]. Not really enough choice in glassware etc but it was enough. I would in the future if funds permitted get a slightly bigger TV for the lounge as it is a little bit too small nut adequate... I could not fault the layout of the grounds and very neat and tidy and the view was amazing...there is no facility for being eco friendly and recycling etc with bins...might be a thought for the future. The worst thing for me personally is that it stated it came with wifi...My friends cell phone coverage with their provider was excellent, unfortunately for me I had zero signal. They didn't need the wifi but for me there was almost zero wifi then whole entire time, I initially put it down to the weather but there was times with no wind and no rain and still nothing, may I advise a simple fix would be to put a repeater in the holding itself then it boosts the signal from their farm house [I am presuming that is the originating router for the wifi it's self. i would generally ask for some of the money back but as I said in the beginning for this time of year £100 each for a week is OK value but the general up-keep/cleaning and updating would need to happen if I was to come back in high season. If I'd turned up in summer I would be demanding a refund and leaving as for that amount of money it would definitely not pay a high price for. We saw your cleaners turn up next door to clean after some guests had left...one was in the car on her phone and the man was inside and the amount of time spent in there, I'm sorry but it wouldn't be enough time to do a thorough clean...I work in the ambulance service in London now but 15 years ago I worked in the private yachting and hotel business as a purser and butler, so I do know what a basic cottage should look to new guests coming in and at the same time not expecting what I used to perform but the basic's were not met as per advert sorry. But I want to highlight for this time of year good value and the grounds to the property immaculate but for high season I think a better standard could be achieved for little effort

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• Justine - Verified booking

  Tressa was set in a beautiful quarry and the surroundings were extremely peaceful and made for a lovely holiday.

  The lodge itself was fantastic but let down by the most uncomfortable mattress in the ensuite bedroom. The mattress was very old and tired so I thick foam mattress topper had been put on top which was boiling hot and you rolled around like you’re on a marshmallow. My daughter was so uncomfortable she slept on the sofa for four of the nights. The mattress in the other bedroom was perfect thankfully as my mother has a terrible back and neck condition. The quarry behind our lodge was lovely to swim in. However the ladder installed to get down into the water rather than having to grab handles only had one which was not fixed securely and the space between the treads was very far apart and because you were holding your hands together in front of you when I tried to get in the quarry there was too much space between the treads and I fell very badly injuring my elbow arm and leg. I think a proper ladder with grab handles either side would be far more stable as had my daughter not been with me I would not have been able to get out. All this said if the ladder was changed swimming was an absolute dream in the quarry. I hope the mattress gets replaced had it not been for the lack of sleep I would without question book to return to Tressa as it was the most relaxing place to be. The most important thing with any holiday is getting a good. Night sleep and having a lovely hot shower. It always amazes me when people do not invest in decent mattresses. Please sort them out as we would all love to return

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• Emma - Verified booking

  Well presented cottage with a good level of amenities including a well equipped kitchen.

  Great quality beds and showers, very comfortable. We visited to spend time with family who live in the village but also had nice days out. No issues parking for us, also used the great bus service and trains from Redruth. Couple of minor issues, the addition of a handrail on the stairs would be helpful , especially for night time trips to the downstairs loo. Sleep was often broken by the church bells opposite chiming every hour, as lovely as they are, it took me a full week to adjust to them . Having some recycling bags to put out with the rubbish would also be good. I bought some smaller mugs (left them there for others) as the gorgeous ones supplied were too much for myself and mother in law. The vacuum cleaner was very smelly when I tried using it, the bag was full to bursting , with no other bags supplied. We also found on our first morning that both bathroom sinks and the wet room drain were blocked so they didn't drain. I couldn't understand how cleaners had not noticed this ? Cleared them and purchased drain unblockers which seemed to do the job. We have stayed in a few cottages in the village over the years and this is by far the nicest .

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• Liz - Verified booking

  This place is truly amazing.

  When you see all the reviews about how well equipped is, it really is. Everything that you could ever need. The place is comfy, clean and the cream tea (including the home made Jam) that was waiting for us, was also wonderful. We cooked in most nights and it was very easy. Lots of herbs and spices left there. The lakes are just something else. We came with two boys and a dog and the lower Lake was easier to be use as its a gradual walk in. Unlike the higher lake that you enter by a ladder which is a little harder, however the higher one is very quiet and secluded with a lovely wooden seat to sit and look out. I swam everyday... it was certainly fresh but amazing once you were in. The hot tub over looking the lower lake was also very welcome after a swim. We walked the dog the mile to the local pub every evening. The walk takes you up alongside the river which is lovely. The pub was great and we were met by really lovely locals. We didn't eat there, but heard only great things. We will defo be back. Thank you again Kirsty for your great and very quick communication. Liz x

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• Adrian - Verified booking

  For a start the holiday cottages were well sign posted!

  Cottage was spotelsless and some biscuits for our dog and cake tea coffee etc was a nice touch on arrival. Everything you need was there. Although the air conditioning took a bit of working out it was a great addition and would cool or heat the cottage up very quickly. There was a walking area for my dog and lots of thought has gone into this site including outside showers for humand and dogs!!!!! Maintenance guys were very friendly and helpful. The swimming pool saunas and hot tubs are a genuis addition which is why we chose these cottages. Nice and warm too ! Again very well maintained and very clean. Ample parking even if you cant park outside your own accommodation and literally only a minute away. Struggled to find any negatives too be honest. The saunas etc are open at 8.30am to 6pm and if they could open a little bit earlier and a little bit later that would be really useful but thats just based on us. Would definitely stay again and looking to bring the family back later in the year.

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