Dog Friendly Cottages In Anglesey

Reviews

What our customers say about their holidays

• Julie - Verified booking

  Estuary cottage is in a wonderful location, amazing views, cottage has lovely decor.

  Had issue with washing machine so rang number in the information book, number had changed so were re-directed to another number. Richard rang back, first thing he said was "I dont deal with this type of issue. No “Hello, how are you”... We thought why did he pick up the message. Richard did not seem to have a very positive or happy manner, perhaps he was fed up, which we all are sometimes. Washing machine issue was resolved. When we hung our coats on the coat rails in entrance hall we did not notice Mr & Mrs Woodlice and their family were going about their business along with a mushroom/toadstool that was growing out of the wall. We made Richard aware to which his response was "I know about it". So we thought why hasn't it been resolved. After finding out about the woodlice we took coats outside and gave them a good shake, Mr & Mrs Woodlice and family went off to new adventures. Richard also commented "As you booked in the 11th hour no deep clean could occur". We had looked at the bookings for Estuary Cottage, it was full before and after our visit so when would a deep clean taken place? Why was a deep clean needed? We booked when we booked, imagine Skyes want as much business as possible, but then how will a deep clean happen. Should we of been allowed to stay when a deep clean was needed? When films are put in DVD Player no sound comes out, we checked all the cables but no joy. We did not ring Richard, we thought better of it. There are three recycling information cards in information book showing what can be recycled. In kitchen there is a sliver bin with two compartments each with a black bin bag, other side of kitchen is another waste bin again with a black bin bag. There is no labeling/colour codes to differentiate what should/could be recycled. Outside main gate is one wheelie bin. We like to recycle so on couple of occasions we took our recycled items to Moelfre recycling hub in their main car park. We read such lovely comments from some previous guests saying how wonderful their welcome pack was. We looked high, we looked low but could not find ours. Has this service finished? As this was our first booking with Sykes Cottages a suggestion was made by your colleague on booking any further holidays discount vouchers maybe available to us, is this correct? We can pass on our comments to the property owners if you wish who we were told are Lligwy Estate. We look forward to receiving your response Thank You

  Read more less >

• Julie - Verified booking

  Estuary cottage is in a wonderful location, amazing views, cottage has lovely decor.

  Had issue with washing machine so rang number in the information book, number had changed so were re-directed to another number. Richard rang back, first thing he said was "I dont deal with this type of issue. No “Hello, how are you”... We thought why did he pick up the message. Richard did not seem to have a very positive or happy manner, perhaps he was fed up, which we all are sometimes. Washing machine issue was resolved. When we hung our coats on the coat rails in entrance hall we did not notice Mr & Mrs Woodlice and their family were going about their business along with a mushroom/toadstool that was growing out of the wall. We made Richard aware to which his response was "I know about it". So we thought why hasn't it been resolved. After finding out about the woodlice we took coats outside and gave them a good shake, Mr & Mrs Woodlice and family went off to new adventures. Richard also commented "As you booked in the 11th hour no deep clean could occur". We had looked at the bookings for Estuary Cottage, it was full before and after our visit so when would a deep clean taken place? Why was a deep clean needed? We booked when we booked, imagine Skyes want as much business as possible, but then how will a deep clean happen. Should we of been allowed to stay when a deep clean was needed? When films are put in DVD Player no sound comes out, we checked all the cables but no joy. We did not ring Richard, we thought better of it. There are three recycling information cards in information book showing what can be recycled. In kitchen there is a sliver bin with two compartments each with a black bin bag, other side of kitchen is another waste bin again with a black bin bag. There is no labeling/colour codes to differentiate what should/could be recycled. Outside main gate is one wheelie bin. We like to recycle so on couple of occasions we took our recycled items to Moelfre recycling hub in their main car park. We read such lovely comments from some previous guests saying how wonderful their welcome pack was. We looked high, we looked low but could not find ours. Has this service finished? As this was our first booking with Sykes Cottages a suggestion was made by your colleague on booking any further holidays discount vouchers maybe available to us, is this correct? We can pass on our comments to the property owners if you wish who we were told are Lligwy Estate. We look forward to receiving your response Thank You

  Read more less >

• Carolyn - Verified booking

  Upon arrival we found there was no hot water!

  This had not been tested by the housekeeper! A text to the housekeeper did result in a plumber visiting the property at 8.30am the next morning and the issue was resolved. There were no cleaning products left in the property (anti-bac spray etc), and only two dishwater tablets (with no pre-warning that these are not provided). Two texts to both housekeeper contacts went unanswered! The outside lighting by the drive gate, outside patio furniture and wooden bench did not work! Seating inside the cottage needs attention as it is uncomfortable to sit on and both armchairs are badly stained. Hot tap hand washbasin in both bathroom and toilet have been plumbed in the wrong way and now spin round when turned on! Also both wooden shelves in bathroom and downstairs toilet are very badly worn and stained, looking unsightly. Very unhygienic, a simple sand and varnish is all that is needed. A proper towel ring is needed in the bathrooms as the hand towel kept falling off the coat hook that was there. Small side plates are also needed in the kitchen. No key provided for the front door, meaning that coats and boots etc had to be removed for safety reasons when out. The door is also in need of a sand and varnish! A nice cottage in a beautiful location, but in need of some TLC!

  Read more less >

• Jane - Verified booking

  Beautiful cottage in a quiet and peaceful location with stunning views.

  The cottage was as described and photographed with the exception of the lounge furniture. It is a small living dining area but perfectly adequate if it had the right size furniture, perhaps better for 2 than 4 people. We were surprised to see that the small sofa had been replaced with a large, not new- pale blue, grubby looking, sofa. With the 2 large chairs (also grubby - arms were marked and dirty) there was very little room to move about. After a long period of lockdown we were surprised that the furniture had not been subjected to a deep clean - it was as if someone was clearing out old stuff and just put it in there.... The kitchen facilities were good and although we didn't feel the need for a freezer I can appreciate that if it was more than 2 people for a few days it could be a problem. As someone else has mentioned, there could be for room for a fridge freezer if there were less storage units. That said it was a great location with beautiful walks and a great time was had enjoying watching the red squirrels that definitely loved hazelnuts. The lambs were also a joy to watch. Will consider staying again.

  Read more less >

• David and Meg - Verified booking

  Estuary Cottage was glorious, far away from the madding crowd which was spot on for the 'crazy times' we are living through right now.

  We pretty much knew where the pitfalls would be from reading comments left by previous visitors and I can both agree and understand the comments left: (a) the lack of a freezer - I understand because it fits in with the extremely well laid out and equipped kitchen (neff no less so very reliable) but agree because it was lacking in space for even just the 2 of us meaning we made more shopping trips than we would have liked although we found Tesco, Waitrose and Hootons farm shop to be COVID 19 compliant. (b) satellite signal - the weather was pretty atrocious and the signal on 'Free-sat TV' went down on day 3 which meant we had to read, amuse ourselves and enjoy the surroundings - nothing wrong with that but just be prepared for it. We have no doubt we will be back in time ( God Willing) if only to check out the red squirrels (PS they adore hazelnuts (£3 a bag Tesco) and it's great fun watching them hiding them for the winter)! STAY SAFE EVERYONE

  Read more less >