Guests say
1 Reabrook Place in Shrewsbury is praised for its prime location and characterful decor, with many guests enjoying the proximity to local amenities and attractions. The property's unique features and the comfort of the beds are also highlighted. However, there are concerns about the property's cleanliness and maintenance.
Multiple reviews mention the property being dirty and poorly maintained, with specific references to a filthy oven, dirty floors, and mould. The consistent reports of unclean conditions significantly impact this score.
The property's location is consistently praised for being excellent, with easy access to shops, restaurants, and local attractions. The convenience of the location is a highlight for many guests.
Guests find the beds comfortable and the house warm and welcoming. However, some mention traffic noise due to thin windows and issues with the property's general state affecting overall comfort.
While some guests are satisfied with the facilities, there are numerous complaints about broken or non-functioning items, such as the oven, WiFi, and televisions. Maintenance issues are a recurring theme.
There is no mention of gifts or special touches that would indicate thoughtfulness from the host. Therefore, this category cannot be scored.
About this property
Found in a bustling area of Shrewsbury where the Rea Brook joins the River Severn, 1 Reabrook Place is a fabulous and fun property, within walking distance to an array of local amenities, it makes the perfect property for a getaway with friends. A boutique-style property, each room holds individual character, with a tasteful theme running throughout the property, its a getaway not to forget. Drop off your bags in the open-plan living space, an elegant room with a wonderful woodburning stove for the winter months and large bay windows to open up when its warm, not forgetting the modest terrace on the back of the property to enjoy a drink before heading into the town centre for a delicious dining experience, or if you feel like a spot of home cooking, the kitchen provides everything you could possibly need, with a modernised stained glass window overlooking the dining table to add to the unique character of the Victorian townhouse. Upstairs you can find two more floors, both set out with the same bedding arrangements, take your pick from one of the four fun and stylish bedrooms, with the front bedrooms offering views of the Rea Brook & River Severn outside, all with their own unique design and even a zebra leaping out of the wall of one room, this property is full of personality. 1 Reabrook Place is a marvellous central location within walking distance of fabulous amenities and a small Riverside Park (perfect for dogs), whether its a fun-filled break or a tranquil trip youre seeking, you can find it here in Shrewsbury. It is partnered with Marine Terrace (Ref 921951) located across the River and could be booked in conjunction to facilitate groups of up to 18 people.
Coleham is a district of the county town of Shrewsbury, next to the River Severn, a prime tourist location, it makes a fabulous village for exploring the bustling city centre. with plenty to do in the immediate area including the Coleham Pumping Station, an array of places to eat and drink, and a national reserve nearby to explore, it makes a lovely place to stay for all ages and interests. The nearby town of Shrewsbury has lots to uncover, from more museums to historic landmarks, it's a brilliant day trip full of action and adventure.
Accommodation
Over three floors.
Four bedrooms: 1 x first-floor super-king-size, 1 x second-floor super-king-size, 1 x first-floor double, 1 x second-floor double adult bunks.
Bathroom with bath, separate shower, basin, and WC.
Ground-floor shower room with shower, basin, and WC.
Open-plan living space with kitchen, dining, and living area with woodburning stove.
Gas central heating and woodburning stove.
Electric oven, induction hob, microwave, fridge/freezer, washing machine, dishwasher, 3 x Smart TVs (with Amazon Firestick), 2 x Blutooth Speakers, WiFi.
Fuel and Power included in rent.
Bed linen and towels included in rent.
Terrace area.
2 well-behaved pets welcome (Downstairs only).
Sorry, no smoking.
Shops, bars, restaurants - 2 min walk.
The owner will email car parking details to guests before arrival
Nearby points of interest
- Ironbridge Museums
Reviews (10)
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Jennifer
The only positive thing I can say is the property is in a great location. On arrival we struggled to gain entry to the property as the front yale had been double locked from the inside. Overall the house is in a very poor state of repair, cracked and peeling plaster, peeling paint on walls, kitchen cupboards and furniture, window frames coming away from the walls. It is a period property so I assume listed, so you could overlook it being rough around the edges if the property was clean, but it wasn't. We felt grubby and unable to fully relax for our entire stay. The floors, rugs and carpets were dirty, there was dust, cobwebs and general dirt everywhere you looked. Black mould on bathroom grout and shower heads that didn't work fully due to limescale build-up. Baked on food and actual food in the microwave and oven. Dirty oven trays just sat in the oven that has not been cleaned for a long time. Towels and bedding were clean but it is clear to anyone who runs their own home that the property has had nothing but a cursory "clean" for some time. Shonky bannister rail on first floor which left the member of our party with mobility issues feeling unsafe using the stairs. (They live in a period property themselves, so are usedto steep staircases). A more trivial issue that the tv remotes don't work properly and the tv turns itself off at random. We tried to ring the landlord about the state of the kitchen, calls did not connect to his phone. I rang Sykes immediately and sent photos, got a standard "we've passed it to landlord" response and my complaint was closed straightaway, even though it wasn't resolved. We heard nothing from the landlord and nothing further from Sykes (despite making further contact that wasn'treplied to). We were left with a kitchen no one would want to use. The kitchen was in the same state wbe we left so it is not the case that it was resolved whilst we were out. Would not recommend the property or booking through Sykes to anyone. Which is a shame as my family have used Sykes for many years without issue but it only takes one poor experience to take your business elsewhere. You are told to report issues as soon as they happen so they can be resolved. We did and they weren't. If we had reported it after we would have been told it was too late to do so. It seems that it doesn't matter when you report issues, they don't get resolved either way
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Sally
It was described as a luxury house, but it was far from that. Everything was tired and dirty. We couldnât log onto the internet and couldnât get any of the televisions to work. In the main bathroom the toilet seat was broken and the sink was blocked. We couldnât open the windows and there are no fans in either bathroom. There were no instruction packs for the heating or televisions, as mentioned. Meaning that the house was cold and the heating was fixed on a timer, which was no good when we were there during the day. The oven trays were dirty and when moving the settee to find the lamp switch we were disgusted with the dirt and grime we found behind it. Even though the house slept 8, there were only 4 dining chairs, so we had to bring in the tired and dirty outside chairs in so we could all sit around the table for our daughters 30th birthday meal. I tried to contact the owner whilst we were there to discuss the heating and television controls with no response. The issues with this house put the dampers on what should have been an enjoyable weekend away for our daughterâs 30th birthday celebrations. I would suggest that you remove this property from your site and that you inspect the properties periodically that you advertise on your site.
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Rosalyn
!!! Absolutely disgraceful customer service from Sykes following an awful stay at this property. Oven was so dirty it couldnât be used. Garden couldnât be used, overgrown and needed washed. Some questionable stains and mould around the interior. Lounge sofa and rug absolutely disgusting. Lots of photographic evidence but after 6 weeks of trying to get a response from Sykes, all they can say is that contact should have been made whilst we were there so the problems could have been rectified. Thereâs absolutely no way those problems could. E quickly rectified so thatâs just ridiculous. Photos online not like the property at all!!!!!