Guests say
Patch's Place in St Ann's Chapel, Cornwall, is a well-regarded cottage with guests praising its cleanliness, great location, and the feeling of a home from home. While some guests encountered issues with maintenance and customer service, the property's cleanliness and the friendly pub on site are frequently commended.
Guests consistently note the property's cleanliness, with multiple reviews describing it as very clean. One review mentioned dated but clean facilities, reinforcing the overall positive impression.
The location is highly praised for being great, with one review highlighting the availability of wonderful walks nearby, contributing to the property's appeal.
Comfort receives a positive response, with the property described as a home from home. However, some guests mentioned issues with heating and the central heating system not warming bedrooms adequately.
Facilities are appreciated, such as the onsite shop and pub, but there are several complaints about maintenance issues like heating, wifi, and bathroom privacy. The lack of instructions for the heating system and problems with the TV also detract from the score.
There is no mention of gifts or special touches that would indicate thoughtfulness from the hosts, so it is not possible to provide a score in this category.
About this property
Perched on the popular complex of Honicombe Holiday Lodges in Callington near Gunnislake, Cornwall is this charming semi-detached cottage, Patch’s Place. Welcoming four guests and three well-behaved pooches, Patch’s Place provides an idyllic base from which families, couples or groups of friends can spend time with loved ones and explore the surrounding areas. After unloading in the off-road parking space enter your new home-from-home onto the ground-floor where two immaculately presented bedrooms reside; hosting both a double and a twin, along with a bathroom and a cloakroom there are plenty of spaces to complete your evening routine and wind down for the evening. Venture up to the first-floor where an open-plan living space hosts everything you may need for a successful self-catered stay including a well-equipped kitchen and a dining area for four where you can tuck into a feast, toast to a lovely getaway and plan for the days ahead. Sink into the plush sofa after dinner to relish some light entertainment on the TV or head out to the private balcony for some alone time as the sun sets over the rolling countryside. However you prefer to spend your days, ensure you do it from the homely spot of Patch’s Place. Note: This property can be booked with refs. 1120231, 1164617, 1164619, 1164620, 1164621, 1164622, and 1164623, together sleeping up to 44 guests.
On the heavily forested banks of the River Tamar, the tiny rural community of Gunnislake is located. Village bars and a limited number of shops are present. The village is notable for being at one end of the picturesque Tamar Valley Railway, which offers frequent services along the river's edge to Plymouth. Dartmoor, the beaches on the south and north coasts, and the attractions in western Cornwall are all easily accessible from the area. The Dartmoor town of Tavistock, with its pannier market, pubs, and restaurants, is close by, as is the well-liked fishing village of Calstock, known for its crafts and festivals. It takes only 10 minutes to get to the Donkey Sanctuary and Cotehele House and Gardens (NT). There is something for everyone, whether it be a round of golf at St Mellion (8 miles), a visit to the restored Victorian mining village at Morwellham Quay (4 miles), a walk along the Tamar Valley footpath to look for otters and deer, a trip to the National Trust-owned Lydford Gorge, or a trip to the beach and charming harbour at Looe (25 miles). Why you take the picturesque Tamar Valley Railway into Plymouth for something truly unique, then spend the day exploring Plymouth Hoe or the amazing Marine Aquarium?
Accommodation
Reverse-level.
Two ground-floor bedrooms: 1 x double with TV, 1 x twin.
Ground-floor bathroom with bath, shower over, basin and WC.
Cloakroom.
First-floor open-plan living space with kitchen, dining area and sitting area with balcony.
Storage room
Electric central heating.
Electric oven, induction hob, microwave, fridge/freezer, washing machine and dishwasher.
2 x TV, DVD player, selection of books, games and DVDs, WiFi.
Fuel and power included in rent.
Bed linen and towels included in rent.
Travel cot, highchair and stairgate available on request.
Off-road parking available.
Shared front garden with lawn, private balcony with patio and furniture.
Three well-behaved dogs allowed.
Sorry, no smoking.
On-site shop and pub 0.1 miles.Note: On-site leisure facilities include an indoor heated swimming pool (all year round), seasonal tennis court, mini-gym, games room with arcade, bar/restaurant, and children's play area.
Note: A booking system is in operation for the swimming pools & gym, bookings are accepted once you are on-site via reception.
Note: The basic games room is open 9am to 8pm daily, charges apply for some games.
Note: The pub and all facilities are closed on Christmas day.
Note: There is an external room that can be used to store bikes, surfboards etc
Nearby points of interest
- Dartmoor Prison Museum
- Mount Edgcumbe House and Country Park
Reviews (7)
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Jo
Some of the previous feedback made us slightly apprehensive. It is a dated property but it has a bright lounge area the kitchen is again dated but clean and functioning. The bedrooms are good although the central heating system means they don't warm up as the thermostat is upstairs . The only thing I was not keen on is carpet in the toilet and bathroom. It would be more hygienic to have tiles or laminate. But great location lots of wonderful walks nearby and friendly people around .Thank you
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Anne-marie
One was out of action because the carpet was saturated. We phoned about this and left a message twice and no one got back to us. We went to reception and it was closed. We emailed Sykes and got no response. Not what was advertised and absolutely no customer service or support. Absolutely shocking.
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Derricke
We would never stay at this property again. You did not inform us that both bathrooms were overlooking storage room that cleaners use daily there was no privacy made us very uncomfortable ! You also double booked property after first week we had guy trying to open key safe at 9pm Saturday night he knocked the door and was baffled that we were staying there he was moved to another property ! This is totally unacceptable ! Any people thinking of booking this property think twice if you value your privacy ! And another issue you can only have central heating on for 2 hrs at a time so when it switches off when your in bed you have to run upstairs to switch back on why was there no mention of this ? Could not use TV in double bedroom either not good enough ! Why was there no mention of these issues in the advert very misleading