Guests say
Hidden Cottage in Aldeburgh, Suffolk, offers a quaint stay with a lovely garden, perfect for pets. Guests appreciate the location and welcome pack, though some noted areas needing improvement. The property's charm is acknowledged, with its good shower and garden, but attention to maintenance details would enhance the experience.
There is insufficient information in the reviews to accurately assess the cleanliness of the property.
The location is frequently praised for its convenience and the enclosed garden, which is ideal for dogs, suggesting a high level of satisfaction among guests.
Comfort receives mixed reviews, with guests mentioning challenges with the stairs and seating, but the garden is a positive aspect for relaxation.
Facilities and maintenance issues are a common theme, with reports of a broken bench, problematic fridge, and TV signal issues, indicating a need for improvements.
Guests mention a welcome pack, which is a thoughtful touch, though it is noted that such amenities are subject to change and not guaranteed.
About this property
Hidden Cottage is a small but perfectly formed hidden gem, tucked away in the heart of Aldeburgh, Suffolk. The ideal destination for a romantic getaway, the property has everything needed for a relaxing and enjoyable stay. Inside, the accommodation has been lovingly restored by the owners and promises guests a welcoming break. The sitting room is suitably inviting with a rustic seating area and a feature fireplace and the traditional kitchen has all that is needed to create delicious food for your loved one with a delightful dining table all set up for intimate meals for two. Outside, the fully enclosed large gardens are a real feature and offer the perfect opportunity for spending time together and dining alfresco and if you have a dog, it is a great space for them to run around in and burn off some energy! Come bedtime and there is a crisp, white bedroom with a sumptuous king-size bed just asking for you to sink into. Make sure you have a long soak in the gorgeous roll-top bath or if showers are more your thing, then have a refreshing shower before heading out for the day. Right on the doorstep are the delights of Aldeburgh with its beach, shops, eateries, and there is even a museum where you can delve into local history. Just further along the coasts are the captivating towns of Thorpeness, Southwold, Walberswick and Dunwich, all beautiful seaside resorts so make sure you pack a picnic and bucket and spade. Some fantastic days out from Hidden Cottage include Framlingham Castle, Africa Alive Zoological Reserve, Adnams Brewery, Go Ape Thetford and Somerleyton Hall. Take a boat trip, go sailing anywhere along the coast or head inland for some fabulous walks anywhere within the Suffolk Coast and Heath's Area of Outstanding Natural Beauty where you will be rewarded with some breath-taking views. A real hidden gem in the heart of Aldeburgh, Hidden Cottage is the perfect romantic retreat.
The popular, vibrant seaside town of Aldeburgh is famous for its culture, traditional feel and one of the best fish and chip shops in the country! Aldeburgh and Snape Maltings are home to one of the world’s greatest music festivals and has been named as one of the top 50 places to live in Britain. Crag Path runs along the seafront dividing the beautiful pebbly beach from the unspoilt pastel-coloured seafront properties and the town. The beach is a popular place for groups and couples to enjoy the wonderful fish and chips throughout the summer months. The town is steeped in history and has become a wonderful town for shopping with a good mixture of independent and chain stores to enjoy. The town also offers a good selection of pubs and restaurants or why not buy some freshly caught fish from the huts on the seafront and cook up your own feast at home. For those wishing for a more action-packed holiday there is excellent walking, cycling, sailing and golf at Aldeburgh. Growing in popularity you will want to return to Aldeburgh again and again!
Accommodation
One king-size bedroom.
Bathroom with roll-top bath, walk-in shower, basin and WC.
Kitchen/diner.
Sitting room
Gas central heating.
Electric oven and grill, gas hob, microwave, fridge/freezer, dishwasher.
Smart TV(see note on TV), DVD player, WiFi.
Bed linen and towels included in rent.
Roadside parking on a first-come, first-served basis.
Fully enclosed garden with courtyard, lawn, and patio furniture.
One well-behaved dog welcome.
Sorry, no smoking.
Shop 0.2 miles, pub 0.1 miles, beach 0.3 miles.
Note: Sorry, no unaccompanied teenagers.
Note: The stairs are steep and some of the ceilings have limited height so the property may not be suitable for those with limited mobility.
Note: Check-in from 4pm and check-out by 10am.
Note: There is a Smart TV which runs off streaming and apps, any live TV is only available via appropriate apps and so cannot be guaranteed
Nearby points of interest
- Orford Castle
- Dunwich Beach
Reviews (6)
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Stephen
We arranged this holiday as part of my wifeâs 60th birthday celebrations & the read up for the Hidden cottage sounded perfect for our needs, as we like to make the most of the day, with walking & exploring with our dogs, a bit of pub grub & then settle down in the evening with a nice meal, a drink or two & watch some TV, whether that be live TV or a DVD? We also like an enclosed garden for privacy & to allow our dogs a space to play, in fact the enclosed garden is a deal breaker when we book a cottage. So, although the Hidden cottage is basic, it appeared to have all of the amenities that we required, an oven, microwave & hob for cooking, a fridge & icebox to keep our food fresh & our drinks cold & lastly, a TV with a DVD player. Having stayed in some cottages, we have learnt that sometimes, the TV reception can be a little poor so we always take with us several DVDâs to watch just in case? Now, the saga begins. We arrived at the Hidden cottage just after 4pm on Monday the 23rd of September 2024, we unloaded the car, got the cottage keys out of the key safe & let ourselves in. At first everything seemed as it was described by Sykes, that was until we saw the fridge which appeared to have a miniature iceberg extruding from the icebox which would not allow the refrigerator door to close. Then following the welcome information pack that every cottage supplies, I attempted to put the TV on, which (yes you guessed it) did not work due to no signal. It is now approximately 4:30pm, so I called the phone number supplied in the welcome pack & got no answer, I then called Sykes & I got a voice message saying that they were closed until 9am tomorrow. Ok, so the TV problem can wait but what about the fridge? I thought that maybe defrosting it may solve the problem but I wanted someone in authority to know about the problem before I attempted anything. So as a last chance, we called the only other phone number that was available to us which was the cleaning company who were obviously employed to do the cleaning following a holiday let. We spoke to a very nice lady named Sue & told her about our problems, Sue told me to try to defrost the fridge & that she will come to see us. Sue & Ben then arrived at the cottage within 15 minutes & whilst I was defrosting the fridge, Ben was attempting to get the TV working. After sometime, Ben admitted defeat & said that the satellite box was not working but he showed me how to use the TV using the internet so that we could watch things such as YouTube & Amazon prime. That evening following a few drinks in a local pub & a bite to eat, we settled down to watch some TV, which due to the lack of choice of programmes & the programmes intermittently stopping (probably due to the internet) we decided to watch a DVD. So, I thought, not a problem as weâve got several DVDâs that we can watch? No, we couldnât because (yes, here we go again) the DVD player did not work! The following morning at approximately 9:30, I telephoned Sykes & spoke to Jennifer, I explained the problems that we had encountered & that this holiday was part of my wifeâs 60th birthday celebrations. Jenifer apologised & told me that she would get someone from maintenance to the cottage to sort out the problems. She told me to leave the keys to the cottage in the key safe & to carry on with our holiday. Following our day out exploring the local areas, we arrived back at the cottage around 7pm, only to find that no one had been to solve the issues. Obviously, it was no use calling anyone as it was too late. So, the following morning, I telephoned Sykes again & again I spoke to Jennifer. I told her what had or hadnât happened yesterday regarding the TV & DVD player but also that the fridge was not working correctly at all. Jennifer again apologised & I told her that we are now half through our holiday & that I feel as though we have not been supplied with what we had expected when I booked the cottage & if things are not sorted out, I will be expecting compensation? Jennifer told me that she will get someone to me that day & to my surprise, that afternoon Ben (from the cleaning company) turned up. Jenifer had asked Ben to see if he could rectify the DVD problem, after a while, Ben told me that the DVD player did not work but credit to Ben, he went & got us another DVD player that did work. So, with half of our holiday over, we finally have a working DVD player & a partially working TV. The refrigerator was by now struggling to maintain a constantly cool temperature & was dripping water. What else could possibly go wrong? Well, there we are relaxing with a drink on Thursday afternoon with the door to the cottage open when all of a sudden, a total stranger walks into the enclosed garden to empty rubbish into the wheelie bins. This could have been a catastrophe for the person if our dogs were aggressive to intruders? There was no mention in any of the literature of the fact that the wheelie bins were also to be used by another cottage? On Friday, a lady who was friends with the owner of the cottage arrived to check out the fridge etc, she was very understanding regarding our plight. She admitted that the cottage required some TLC, she apologised for what we had endured & said that she will be passing the information back to the owner. We loved Aldeburgh, the weather was half decent, the locals are very friendly, we would recommend that you should visit but donât stay at the Hidden cottage until the issues above are rectified. We feel as though we have paid for something that we have not received & to add insult to injury, my wife is 60 only once!
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David
The tv instructions need updating as it took two days to work out The stairs are very difficult and should be better explained The garden bench is broken The ceiling height is very low and not suitable for anyone over 5 foot 5 inches tall I am 6 ft 1 inches
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Neil
Weâve stayed three times this year and love it. Was a bit surprised there was no shower gel and shampoo as before. Good clear instructions and information and easy collecting the key. We will hopefully be back again.