Mercure Birmingham West Hotel

About this property

The 4-star Mercure Birmingham West Hotel is perfectly located; just 5 miles from Birmingham City Centre being the perfect base to explore Birmingham and its surrounding areas.

Accommodation

Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Golf course (within 3 km)
Garden
Terrace
Non-smoking rooms
Laundry
Dry cleaning
Facilities for disabled guests
Barber/beauty shop
Family rooms
Breakfast in the room
Free parking
Internet services
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Packed lunches
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Snack bar
Private check-in/check-out
Special diet menus (on request)
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Kid meals
Accessible parking
Wine/champagne
Fruits
Pet basket
Pet bowls
Coffee house on site
Sun loungers or beach chairs
Beauty Services
Facial treatments
Waxing services
Manicure
Pedicure
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa/wellness packages
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Happy hour
Live sport events (broadcast)
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available