Guests say
Chalet 95 in Aberystwyth offers a quaint stay with some guests appreciating its cleanliness and comfort, particularly for couples or smaller families. The proximity to the beach and scenic coastal paths is a highlight, and the effort put into the chalet by the owner is evident. However, some guests have noted issues with maintenance and cleanliness that impacted their stay.
Reviews indicate a range of experiences with cleanliness. Some guests found the chalet clean and comfortable, while others reported issues with dog hairs, dirty kitchenware, and overall poor cleaning standards, suggesting inconsistency in this area.
The location is generally appreciated for its proximity to the beach and beautiful scenery. However, some guests were disappointed with the view from the chalet and the presence of construction, which detracted from the experience.
Guests have mixed feelings about comfort. Some found the chalet cosy and suitable for their needs, while others reported cramped bedrooms and inadequate furnishings, making the stay less comfortable, especially for larger families or those with mobility issues.
Facilities and maintenance issues were a common complaint among guests. Problems with hot water, electrical tripping, and lack of kitchen equipment were noted. The chalet's condition and the availability of on-site amenities were also criticised.
There is insufficient information in the reviews to assess the level of thoughtfulness in terms of gifts or special touches provided by the owner. Therefore, this category cannot be scored.
About this property
Aberystwyth 3 miles. This comfortable detached chalet is in the Clarach Bay Holiday Village, just a few miles from the bustling town of Aberystwyth. This cosy chalet is an ideal base for families and couples looking for a home-from-home and with lovely views of Cardigan Bay. Set all on one floor, this holiday home has two bedrooms, one with a double bed and one with adult bunks, both of which share a shower room. There is an open plan living area with kitchen, dining area and sitting area with French doors that lead onto a raised decked terrace overlooking the park, the nearby hills and views of the sea. Outside, you can sit with a refreshing drink and relax whilst planning your next days activities. The chalet is also just a short stroll to the beach where you can enjoy watching the sun go down over Cardigan Bay. The holiday park itself is well-maintained, with something exciting for everybody, including a clubhouse with three bars, sports court, fun fair, childrens park and an indoor soft play. Further amenities on-site consist of a convenience store and a small selection of easy eating options, including a fish and chip shop, so you won't need to travel far to get what you need. The university town of Aberystwyth is just three miles away, offering a wide range of shops, restaurants, cinema, beaches, walks and cycling opportunities. Clarach Bay Holiday Village is a fantastic base from which you can enjoy the benefits that Mid-West Wales has to offer.
The university town of Aberystwyth, on the west coast of Wales, offers a wide variety of shops, restaurants, pubs, tea rooms, museums, cinema, the National Library of Wales and a promenade on the sea front. The scenic 20 mile cycle route and footpath on the Ystwyth Trail, linking Aberystwyth to Tregaron, follows a wonderful woodland and river. A trip on the steam railway from Aberystwyth to Devil's Bridge is a great way to visit the falls.
Accommodation
All ground floor.
Two bedrooms: 1 x double, 1 x adult bunk.
Shower room with shower, basin and WC.
Open plan living area with kitchen, fold-away dining table and sitting area with electric heaters and sofa.
Electric heaters.
Electric combi microwave, hob, fridge, TV with Freeview, on-site WiFi available at additional charge.
Fuel and power included in rent.
Bed linen and towels included in rent.
Off road parking for 1 car.
Grassed area with furniture.
One well-behaved pet welcome.
Sorry, no smoking.
On-site shop 5 mins walk, pub 2 miles.
Beach 5 mins walk.
Note: On-site facilities include free use of amusement arcade, fun fair and children's park.
Other facilities available at a small charge include the on-site swimming pool, outdoor sports court, access to clubhouse with three bars and indoor children play den.
Note: Double bed is accessed from one side only and access to bunk bed is narrow.
Note: The holiday park does not allow the following breeds of dog: American Pit Bull Terrier, Japanese Tosa, Fila Brasileiro or Dogo Argentino.
Note: There are no transit vans/worker vehicles allowed.
Note: The property can only allow leisure related bookings so no workers or other purpose holidays allowed.
Please Note: The property comes with a good housekeeping bond of £100.
Reviews (23)
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Evie
Holiday from hell. Firstly, upon arrival the place was disgusting. Beyond disgusting. No cleaners had been sent after previous guests. The bed was ridden with dog urine, messed up and stinking, the bathroom was decorated with used, wet, smelly towels covered in dog hairs. The toilet was unflushed and dirty. The sofa was soaking wet with dog hair and smelt like urine and cigarettes. Unswept floors, crumbs on the sides, just revolting. I immediately contacted the owner, she said sheâd send out a cleaner. They made us vacate the property with our baby and child and dog, in a hurricane with torrential rain and severe winds with no on site establishment allowing dogs inside, the cleaners said it would take â a really long time â at 7pm we were able to return, cold, soaking wet and miserable, to find the place was still a mess. The smell was horrific, the childrenâs bed was damp, untouched by cleaners, false nails in the covers and under the pillows, dog hair all over the place. No toilet roll, no clean towels, no sofa to sit on as it was still soaking and smelly, At this point we requested a full refund so we could go elsewhere but weâre ignored until refused. Having used all our savings to book this place we were stuck. So we cuddled into the one bed, lay on our own towels and slept together in there. The next day I spent 4 hours deep cleaning the property as we were still be ignored and not refunded. The owner would tel us to contact Sykes and Sykes would say itâs the owner who has to sort it. Hours of phone calls, back and forth, we realised we were loosing the battle and tried to just make the most of it while we can. We still had to answer phone calls recal details and so forth. Found the cleaners stole our bag with our babies bottle inside, food, drinks, baby milk and more, who refused to acknowledge this, lied to the owner and refused to refund that also. We decided to request the first night to be refunded instead of the whole stay. That was also refused and declined. On top of all this, thereâs no oven. No cheese grater, no loo roll, no towels, no clean bedding, no cleaning tools, no basics I.e tea or coffee, no welcome booklet to tel you to book in at reception through the third management of the chalet meaning we were refused access to the pool and the food establishments The doors are faulty, the bathroom door locks itself due to a fault catch and left our 8 year old daughter locked inside screaming while had to try and break it open, the shower doors donât close properly, toilet doesnât flush properly, the door separating the living area to the bedrooms doesnât close unless slammed multiple times, the main doors leave a gap with cold air at the bottom. I could go on. We leave today and our children have rashes, one caught ring worm, weâve been bitten by fleas and to anyone wondering we would have just gone home and given up but we couldnât afford extra train tickets This was hell. And still we had no refund, no apologies, nothing. I will NEVER stay here again. Please DONT BOOK
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Paul
I would not have booked it and will not be using you anytime in the future
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Anthony
Bed is a bit difficult for older people but probably fine for younger people and small children.unfortununatley building work being carried out in front of the chalet which you could do without but this is not the owners fault.