Guests say
Woodlands Retreat in Ruthin offers a spacious living/dining area and is set in a beautiful location. Guests have enjoyed the park facilities and found the staff to be friendly. Some guests would consider rebooking, indicating positive experiences.
Guests have reported issues with cleanliness, including cobwebs, dirty cutlery, and general untidiness. Despite some efforts to maintain the property, it appears to require a more thorough cleaning.
The location is frequently described as beautiful, with the property being situated in a pleasant woodland setting. The scenic value of the location has been a highlight for many guests.
While the living/dining area was praised for its comfort, guests have reported issues with heating, broken blinds, and poor quality beds, suggesting that the overall comfort level could be improved.
The property's facilities have been a point of contention, with inaccuracies in the listing regarding WiFi and on-site amenities. Maintenance issues with the hot tub, conservatory, and heating have been noted.
There is no mention of gifts or special touches that would indicate thoughtfulness from the hosts. Therefore, it is not possible to provide a score in this category.
About this property
Ruthin 2.6 miles. Woodlands Retreat, a delightful, detached holiday home rests upon the semi-rural Lyons Woodlands Hall Caravan Park in Llanfwrog near Ruthin, Denbighshire. Surrounded by lush, countryside views, this charming abode is the perfect spot to get away from it all and enjoy a relaxing holiday with friends and family, offering eight guests a well-equipped base with a range of on-site facilities. Park up, unload your belongings and cross the threshold into Woodlands Retreat, arriving to a bright and airy atmosphere. The living/dining room is the perfect place to relax and admire views out to the garden, complete with an electric fire ideal for lighting on cooler evenings. If you feel like staying in and cooking, the kitchen/diner is well-equipped. Spend your evenings soaking up the last of the sunshine in the rear, woodland garden, enjoying views of the Welsh Mountain Range, where you can dine alfresco, light the barbecue, and enjoy a dip in the private hot tub. When it’s time to rest, retreat to one of the four bedrooms, choosing from a king-size with en-suite walk-in shower, a double, a ground-floor double, and a twin. Freshen up in the bathroom before enjoying a morning coffee in the conservatory, looking out onto the park. With access to a range of on-site facilities, including a gym, sauna, tennis courts, an enclosed dog walking park, and an indoor, heated swimming pool, you can really make the most of your stay. Get ready to explore the best of the North Wales region; from the historic Ruthin with its 13th-century castle, to the fascinating market town of Bala or the stunning cathedral and high street of shops further afield in Chester. Get your walking boots on and explore the trails of the unspoilt countryside of the Eryri (Snowdonia) National Park, or travel to the picturesque town of Betws-y-Coed, home to the famous Swallow Falls and Plas y Brenin, the National Mountain Centre. Visit the world-renowned town of Llangollen with its wealth of historic attractions or take a boat trip down the River Dee. With rural landscape and bustling towns to explore, a stay at Woodlands Retreat is sure to be one to remember.
The hilltop town of Ruthin lies to the north of Llangollen via the breathtaking Horseshoe Pass. The town is picturesque with attractive half-timbered buildings, mainly clustered around St Peter’s Square. There are many interesting shops and buildings, whilst the Nant Clwyd House (the oldest timber frame in Wales), Ruthin Gaol and Ruthin Craft Centre, which houses work by internationally recognised artists and craftspeople, are also worth a visit. Beautiful countryside is on Ruthin’s doorstep with Lake Brenig, Moel Famau Country Park and Clocaenog Forest close by. Further afield, but still within easy touring distance, are the coast, Snowdonia National Park and historic Chester.
Accommodation
Four bedrooms: 1 x king-size with en-suite walk-in shower, basin, and WC, 1 x double, 1 x ground-floor double, 1 x twin.
Bathroom with bath, shower over, basin, and WC.
Ground floor cloakroom with basin and WC.
Kitchen/diner.
Utility.
Living/dining room with electric fire.
Conservatory.
Boot room.
Gas central heating.
Electric Range oven and hob, microwave, fridge/freezer, washing machine, tumble dryer, dishwasher.
Smart TV, selection of books and games.
Fuel and power included in rent.
Bed linen and towels included in rent.
Highchair and travel cot available.
Off-road parking for 2 cars.
Rear garden with lawn, decking, furniture, gas barbecue, and hot tub.
Two well-behaved dogs welcome.
Sorry, no smoking.
Shop and pub 2.3 miles.
Note: There are steps in the garden; please take care.
Note: Guests have access to a range of on-site facilities, including a gym, sauna, tennis courts, and an enclosed dog walking park.
Note: Indoor heated swimming pool available from Summer 2024
Reviews (7)
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Holly
But there was some issues Kitchen - had to wash all cutlery and glasses when arrived as all dirty. Bedrooms- rubbish in draws and wardrobes, when opening windows the room soon filled up with flies living in window sill. Hot tub was freezing when arrived. Bathroom- shower very poor quality, broken tiles on floor. The staff on site not very helpful didn't tell us what was about or on site. When we asked them for a table on our 2nd to last night was told to get a takeaway. So poor service from people on site not very approachable. The site it self was lovely nice woodland setting but no WiFi what so ever
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Claire
.... We stayed at Woodlands Retreat from 25 September to 29 September 2024. Overall the property was OK BUT several things let it down. Heating was not working in the upstairs double bedroom and the bedroom with the ensuite - we were offered a room in the main hotel till it was fixed but we had unpacked by then. There were no bathmats There were no hand towels The kitchen was really poorly equipped - Only four bowls - house for 8 No grill pan Chipped mug Insufficient glasses Only one working light - and that was 40w The heating, towels, bowls and glasses were dealt with next day.?? No grill pan supplied - unable to get one?? The light was reported every day we were there, this meant taking the key to reception every time we went out and then collecting it again on our return... It was really a Health and Safety issue - a large dark kitchen with a 40w bulb. Guess what I did - I went to B & M on the Friday pm bought a pack of light bulbs and replaced it. We were having a family party on Saturday and I would have been unable to see to cook - dangerous. Smart TV but only works with WiFi - no WiFi. Some books No games We had booked this house and a caravan on the Lyons site for a big family party, my husband's 80th birthday - 8 adults and 4 children - because of the facilities on offer BUT no swimming pool, very small Adventure Playground. The staff at Lyons did their very best and were helpful but let down by your descriptions, and your inability to fix things quickly.
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Suzanne
In some areas of the property you can see that an effort has been made to make the place nice, but then others really let it down. The nice touches are the modern walls with sign that light up. I read some reviews from earlier in the year about the cleanliness and lack of Wi-Fi but hoped that as many months had past, these would have been sorted by now, but disappointed to see this wasnât the case. General dust, spiders and webs all,over the place. Floors down stairs very slippy with something on. The two back rooms are just dirty and empty and canât see the point of them, plus the step is broken and dangerous. Reported an issue with the downstairs toilet light not working as soon as we checked in, but nothing was done all weekend. Main bedroom one of the blinds is broken and doesnât stay closed. The hot tub wasnât filled and put on in advance of our check in, so the first night it was still cold and wasted an evening using it. The beds were very noisy, coils and springs not good to sleep on. Radiator in the hall way leaking water. The house could be so lovely, if only somebody cared about it and the people that rent it out. Itâs in a lovely spot, but needs lots of TLC. We made the most of it, but unless things are turned around and I would not recommend or return.