Dog Friendly Cottages in Somerset

Reviews

What our customers say about their holidays

• Josephine - Verified booking

  Good points - We all slept very well, the beds were very comfortable and all the rooms and bathrooms were all a very good size, it made room allocations very easy.

  All rooms clean and well presented. - Well stocked kitchen - everything was brand new and it was well equipped including kids meal things, we were impressed with the range of cups, glasses and plates. However, the plates were not great quality and we found left marks after using with cutlery. Also we tried to find out from Sykes what we could expect to find in the kitchen but they were not much help at all. Therefore, we unnecessarily packed pots, cooking utensils, even a blender as well as plastic plates, cups and cutlery because of the lack of information we did not want to risk not having what we needed for the duration of the stay. - good location to shops - very helpful that the property is well located with access to 3 major super markets, very handy and a definite plus. - The games room was a real hit. The multiple functional table provided hours of entertainment and was a great addition to the property. Also good that there was TV in there although upon arrival was not set up. - Great size and very spacious living room especially for the kids to play, we were able to set up the babies play pen and it was very thoughtful that a baby gate was provided although we didn't have need to use it. However, for the open fire I would suggest an enclosure/guard around the fire place, we had curious babies who often wondered up to it so we had to use one of the tables to separate them from it. - Very happy with the parking - we were able to get all 5 cars in - Thank you for the beautifully decorated Christmas tree - We also appreciated the very helpful and useful 2nd cooking area outside the games from, essential with a big family and lots of things to cook for Christmas. Bad points/things to improve - We appreciated the history of the house (I read in the welcome pack that it was built in 1780) and can also appreciate the cost of maintaining such a building but there are still some things that I believe can be improved. Some were quite frustrating and I would suggest they are looked into sooner rather than later. - Firstly there was no ground floor WC - I noted the cloakroom on the first floor but it was packed full of stuff and not useable, this meant that if you had go to the loo the only option was in your room, very difficult especially if you are on the upper floors. The fact that there is a cloakroom available it should be made accessible. - Upon arrival it was not obvious (at least not to me and my husband) about how to gain entry into the house. There was no clear instruction in the email which contained the code and it frustrated me that I had to call the helpline in order to get information. We travelled from East London and it was a 4.5 hour drive with a 6 month baby, the last thing I wanted to do was to spend an extra half and hour trying to figure out how to get into the house. Clearer instructions should have been provided, even as simple as, "key pad for entry is located on the right hand side of the door". As we received a code and the email made mention of keys, we assumed we were looking for a lock box that contained the front door key. I did not appreciate the extra effort after such a long journey. - Extreme problems with the internet, it was very helpful that the information was clearly provided about the Wi-Fi but it only worked well on our phones and tablets. It very much needs a boost as it was not able to carry the TV in living room and basement. although the TV was fine in room 4. I can appreciate that there were a number of devices connected at the same time which may have contributed to the problem, but this should have been expected and anticipated. The fact that the house can take up to 16 people and has three TVs, the necessary adjustments should be made to ensure better internet connection. As guests we should not need to compromise on this. - The biggest issue we had however, was with the hot water, some rooms were worse than others, for example my cousin and his wife in room 6 complained of no water and had to use the facilitates in the neighbouring room which had no problems. We should have been told about the tank and how it work, you cannot assume that we would know and again as guests this is not something we should have compromise on or worry about. - Thank you for providing the brand new travel cots as we requested, they were very easy to set up and very helpful that a protector and sheets were provided, however, mattresses were the wrong size and were too big for the actual cot. We were able to use them regardless but it meant that my child slept on a slight angel which was of course was not ideal. You'll need to change this asap for the correct size. - We loved room 1, especially the extra big bathroom, however, it had two major issues, firstly the bathroom is big but has insufficient heating for the size, so despite having a heated towel rail it was not enough to heat the room to a comfortable level. I would suggest adding an extra heater, the one I had in room 4 was very good. The second issue with this room was the heating in the bedroom. It cut off, the heater did look old so it may be it died, thankfully we used the portable heater in the living room, which was fine. However, guests should not to deal with problems with such basic needs such as heat and water. - As mentioned above the kitchen was well stocked and had a lovely new fridge, however, for a house that size with that many people 1 is simply not enough, you need additional one, even if it is not as big I would suggest an extra one. - I had to report that we had issues doors not closing properly and some jamming. In room 8 my cousin was trapped in the walk in closet for over an hour, we were all down stairs and didn't hear his cries for help and he didn't have his phone with him, so he had to break the glass to get out. The other door that jammed was the bathroom in room 3, luckily no one was in it at the time. - Initial instructions should have been provided to explain how to use the fireplace and portable heater you cannot assume everyone knows how to do this.

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• Robert - Verified booking

  Cottage in good location warm and cosy.

  One sofa needs dumping sit on it and your knees are up to your chin.Vertical blinds in conservatory are falling apart and bottoms are black with mould.Found 16 ants in kitchen and killed them they came from kitchen unit on left next to the fridge freezer.Cutlery draw had crumbs in.cooker not cleaned,some skirting boards were thick with dust so was top of toilet cistern and bathroom and toilet window sills,NOT professional cleaning as stated.Teapot and mugs, we had to buy Steredent tablets to soak them as they were dark brown inside.kitchen cupboards inside and outside not washed and need a good clean.Many doors are warped and don't shut properly.Leg of kitchen table is wobbly.Internal glass doors don't look as if they had ever been cleaned and most of the windows.Welcome pack was a delight and the basic essentials in cupboard.beds and bedding were lovely and comfy.We took our disabled grand daughter with us and it suited most of her needs.The gardens were beautiful and we were requested to water the garden if possible which I gladly did.Neighbours were a delight to meet. Decor could be freshened up as walls and paintwork need a lot of attention.Left cottage cleaner than I found it.This could be a really nice cottage if it had the right work done on it.We have stayed in much better cottages having been with Sykes Cottages for many years.

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• Margaret - Verified booking

  The Bungalow is very comfy and accessible.

  There was a lovely welcome pack with all your basics and as I had purchased this holiday for my Husbands 65th Birthday Caroline the owner had left some chocolates for him and the home made cheese scones were lovely. The location is perfect for the Cheddar Gauge and you can walk through the shops and cafes on route to the gauge, if you come to the end of the cul-de-sac and turn right the little village of cheddar is only a 5 minute walk and has a Tesco Express and small Sainsburys should you need basics late in the day. The property is very clean and grab rails in the most needed places. The furnishings are dated but very serviceable and the kitchen is fully equipped if you like cooking although there are plenty of places in walking distance to eat in or take away. The bed is comfy and there is plenty of storage in both bedrooms. The Garden has had new fencing since the photo's on here and is now very safe for any dogs and they get a bowl of biscuits and treats and have spare bowls, a toy and lots of covers for the furniture so you do not have any worry about your dogs being inside or outside of the property. The neighbours were lovely and very informative. We had a great stay and would go back and stay at Lomora again.

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• P - Verified booking

  The bungalow is lovely & in a great location.

  The yummy treats & starter essentials were much enjoyed & appreciated. The plumbing needs a bit of attention, bath water starts hot, shower lever tests your muscles & shower head needs centralising, but advised that was being looked at after my stay. I forgot to mention the back outside light doesn’t work & the front one is a bit dim. Also, being on my own, a blind/curtain at the kitchen window would have been nice for when coming out of the bathroom & the bedroom curtains are lovely but cover the radiator. If the parking area wall could be taken back a bit more, I’m sure it would benefit everyone but I’m sure you’ve looked at that already. Please do not take these comments as complaints, rather as constructive comments. Overall, a lovely relaxing stay, managed a lovely comfy sleep when I could switch off from a stressful house purchase & me & my dog enjoyed chasing each other around the garden. Thank you.

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• Antonia - Verified booking

  Lovely break in a very comfortable house with everything we needed.

  Very dog friendly. Scout and Bertie especially loved exploring the garden. the welcome treats of cheese, cider, milk, butter and juice were very welcome and the home made cheese scones were delicious! The property is very well positioned and everything is just a short walk away. Great walks nearby. Recommend the Gorge walk, the Strawberry line and the easier and shorter walk around the reservoir. Easy access to lovely places such as Wells, Glastonbury and Bath (the Bath Skyline walk was great.) Friendly and helpful neighbours. Lots of anti bac and cleaning materials (We are health and social care profs so brought our own but good to know there was a range of other supplies available). One minor maintenance issue was sorted out promptly and efficiently (and did not spoil our stay in any way). Lamora felt like 'home from home.' I suspect we'll be back again in the not too distant future.

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