Dog Friendly Cottages In Broadway

Reviews

What our customers say about their holidays

• Jennifer - Verified booking

  This cottage has so much to offer but we left feeling disappointed and having spent up to a day of our holiday dealing with unnecessary problems.

  There are two key errors in the listing. Firstly, the checkout time is advertised as being 10am when it is actually a rigid 9am. This would not be a problem for most but we have a disabled son who struggles in the morning so we had to leave the night before. We had this issue hanging over us for most of the week - we raised the issue on the Monday but didn't get a definitive response until the Thursday (and then had to start packing to leave that night). Secondly, there is no washer-dryer (not a problem for us but would be for others). We had to wait in twice for the lovely maintenance man. There were no instructions for the heating and despite our best efforts with Google, we could not get it working on a cold October day. This was easily avoidable. We then had problems with the bathroom door sticking and nearly got locked in so had to call for help again. The toilet roll holder was also falling off and clattering in the night so that required fixing. There was a lack of instructions in the property so we spent quite a while trying to figure out the TV and took a while to master the hob. The instructions for putting the bin out were incorrect so we moved it from the back of the house to the front when it wasn't needed - not a problem for us but might have been for more elderly guests. Again all avoidable things. Much of the cottage is so beautifully furnished and designed but why have a broken clock in the kitchen (we tried changing the batteries), a missing lamp in one of the bedrooms, a door on the bathroom cabinet that needed tightening up as it was starting to drop and mould on a corner of the bath? As stated above, we spent a lot of time trying to resolve problems. It isn't the way you want to spend your holiday. We have never left a negative review before. There is so much about this cottage that is great -and had circumstances been different, we would have been looking to rebook - but we left feeling let down by a plethora of completely unnecessary issues which detracted from our holiday. (PS - and not part of the review - we did not know how to rate our Sykes experience as we dealt with Manor Cottages)

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• Susan - Verified booking

  Please leave some instructions about the footpaths into the town centre as the alternative is a much longer journey.

  I believe this has been mentioned before but there was nothing in the property notes. There are no instructions for any of the equipment (the guide stated that they were in a draw next to the sink).We couldn't find them anywhere. (Especially information on smoke alarms and the heating). If you needed to change the temperature there is no access to a theromstat for us to do this- the instructions are to ring Manor Cottages, so they can do it ? I've never stayed anywhere before where you couldn't regulate your own heating. Make it clear that there are 2 key safes. The one we needed to access was covered by a very large plant. Please provide travel instructions for people that are coming from other parts of the country - not just from the South.

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• Caroline - Verified booking

  Fantastic house.

  Spotlessly clean. Lovely little touches like leaving bottles of water for us. Heating was on when we arrived which was lovely but it's a warm house anyway so we turned it off in some rooms. One bedroom is downstairs and the bathroom is next to the kitchen so not ensuite but very close. The garden is big and looks beautiful but being there in November meant we didn't use it. We walked into Broadway in about 5 or 10 minutes which is absolutely beautiful. Nice little shops. Short drive to other Cotswolds towns. We went to Moreton in Marsh and had an amazing afternoon tea at Cotswolds tearoom. The street is quiet too. Recommend this house and would definitely stay here again. Thanks to the owners for a great stay

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• Rebecca - Verified booking

  We had such a brilliant stay in this home.

  We felt it was even better and more homely in person than the pictures could show. Great and spacious kitchen and living room. Close to some lovely walks and delicious cafes (including No.32 Broadway). There is an iron in the house, which isn’t listed but a great bonus as we were there for a wedding. No toiletries provided but that wasn’t listed so we knew to bring our own. Couple of mattresses were a bit soft and sinky and curtains didn’t keep out much light in the mornings but both fine for a weekend stay. Overall, we all spoke of how we loved our stay here and would definitely come back for a spring/summer trip to make use of the lovely garden and surrounding walks. Thank you!

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• Kim - Verified booking

  Wonderful, welcoming property.

  We were delighted when we arrived at the house to find a beautifully Xmas decorated home ready to accept 8 adults & a 3 month old baby. It was very clean and obviously well cared for. The space was fabulous and accommodated us all really well over a very busy Xmas time in the kitchen, dining room & lounge. The facilities are great & provided everything we needed. Very comfy beds with great nights' sleep all round. It's also in a great spot being so close to Broadway's High Street for a lovely walkabout & very handy for lots of The Cotswolds favourite spots..... Would also be great for a summer vacation.

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