Dog Friendly Cottages In Paignton

Reviews

What our customers say about their holidays

• Mary - Verified booking

  This property is shabby and run down.

  Downstairs smelt very fusty especially the old settees. The light above the wash basin did not work. To shut the door to use the wash basin you have to go into the toilet/bathroom to shut it. The toilet seat was loose and the bathroom smelt damp. The toilet just about fits in between the bath and the wall and you have to manoeuvre round the positioning of the toilet roll holder to sit on the loo! There are no radiators in this area so I presume in cold weather you would have to leave the bath/toilet and wash basin doors open to get some heat in from the kitchen. One of the light bulbs in the kitchen did not work. The outside yard needs weeding and generally looks uninviting. There are 3 stairs in the living room before you turn to go upstairs. There is a door above the 3 stairs that can be shut with a connection on the doorframe. This connection was loose and hanging off and my husband caught and ripped his canvas jacket on it and had he not been wearing a jacket he probably would have needed stitches in his arm. We were visiting relatives and had we not of been celebrating a family birthday on the Friday we would have left on the Monday when we arrived. I honestly cannot believe that you can charge £522 to stay in this property for 5 nights. I would not stay in it if you paid me. On a brighter note I have now finished washing every article of clothing we took with us hence getting rid of the fusty smell they were infused with.

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• Eleanor - Verified booking

  We have stayed at this property before and wanted to book again as was a lovely first time.

  However, we were extremely disappointed this time round. When arriving, I went in to find sand and dog hair on the sofa, I know dogs are allowed but you would expect this to be cleaned before next guests arrive. The carpets were dirty upstairs they had been hovered but dirt is well stuck in them the could do with a wash as socks were just turning black everyday. Had to go buy slippers to wear around house to stop from feeling dirty on feet all the time. Upstairs main bed wasn't sturdy and was broke on one side we think this could be resolved by putting new screws in but still should have been checked as now wasn't safe to sleep in so we had to use the 2 beds in other room. However this worked out better as main room has damp coming through and we have a 2 month old who the damp made her poorly along with my partner this was not ideal and nothing was even done until last day on Friday even when reported on the Monday and this only was the housekeeper coming around to find out what we meant by being dirty and the broken bed. We ended up leaving early due to them two being so poorly from the house we couldn't stay another night and definitely didn't want to. It was great to leave the property. This property could do with alot of refurbishment as it could make a great lovely little cottage again.

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• Merrill - Verified booking

  The cottage itself was great, comfortable and very clean, and the kitchen particularly better equipped than the average standard.

  However I did contact Sykes customer service just before going, to ask 2 questions 1) the previous reviewer highlighted a mould problem in the bathroom, and I wanted it dealt with before I arrived - it was, but no one from Sykes phoned or emailed me before I got there to discover it for myself, even though I emailed again several times. I do not think Sykes customer service met expectations. And 2) an email from Sykes warned at the last minute that although the ad said free parking, that was no longer possible May to September - So I wanted to know how much it would be. I was told that the owner when asked by you had said they never had any trouble finding free parking nearby, but there was a car park charging 2.50 per day very close, anyway. Well as it turned out the owner was wrong about that, or had never visited during a heat wave weekend, because we had to park a long way away, making unloading the car a problem. And the fee at the carpark was £10 per day, so anyone booking the cottage needs to be warned to factor in that extra cost to their holiday budget.

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• Anna - Verified booking

  The location of the property was perfect and we had a wonderful time in Paignton and can’t wait to return.

  The cottage however wasn’t as expected, the pictures do not replicate the decor as it is now. These need updating. The bathroom needs a complete plumbing overhaul with the toilet over flushing, the sink taps not turning off correctly and the bath taps/fittings very lose. There is also an issue with the drainage pipes in the garden as all the shower water was overflowing from the drain into the garden. The plugs didn’t fit bath or sink either, both unable to retain water. Our biggest issue was the cleanliness, unfortunately the living room, kitchen and bathroom were very dirty. The floor were very dirty (our socks were black within 10 mins of arrival) and the hoover smelt really bad as did the sofa. We had to clean before we could use anything. Upstairs wasn’t too bad. We would stay here again but only if the above issues were addressed/fixed and the cleaning team overhauled/replaced. It’s a shame the owners have been let down by this.

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• Sarah - Verified booking

  The location of the cottage is amazing, so close to the harbour, beach, cafes, pubs and restaurants.

  The cottage sufficed but it was damp and all our clothes smell of damp, the walls were thin so we could hear the nextdoor neighbours tv which played through the whole of the night on 2 occasions. The laminate flooring isn't sealed so when I spilt a drink it ran down between the boards and as we walked on them the liquid was squishing up through. The wallpaper is bubbling and peeling off in lots of places presumably because of the damp and the sofas and chair have definitely seen better days. The bedrooms were much nicer than downstairs but the double bed mattress was very uncomfortable. I don't usually moan and if you hadnt asked I wouldn't have told you. It was our first time using sykes and I was worried our 2nd week in Warwickshire would be similar but Wigrams is exceptional. We would return to the location again as I have family in torbay but we won't be going back to clements cottage.

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