Dog Friendly Cayton Holiday Cottages

Reviews

What our customers say about their holidays

• Phil - Verified booking

  The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.

  The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.

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• Ann - Verified booking

  Finch 59 is a lovely lodge with quality fixtures & fittings.

  It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.

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• Kerry - Verified booking

  Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.

  Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.

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• Catherine - Verified booking

  Our Easter Weekend at 15 Finch was fabulous.

  I am a bit picky with accommodation but this was perfect. Very clean, well presented, fully stocked with everything you would need for a holiday, home from home. Our granddaughter loved the toys, books etc. The property is situated in a lovely quiet area of the park and was a 5 minutes walk from the entertainment. We went to the beach (with a 1 year old and pushchair) and this was as described. A few steep steps down to the beach but we managed. The addition of the buckets and spades was a lovely touch, saved us buying some. We visited Scarborough and Whitby for days out. I would highly recommend this accommodation. Thank you Rachel and Phil for sharing your beautiful lodge x

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• Karen - Verified booking

  Finch 15 was 10/10.

  The location was lovely and quiet on the edge of the park. I could not fault anything about the lodge. It was very clean and fresh smelling. Very well equipped and furnished to high standards and the lodge is very spacious. Plenty of information from the owners about the equipment and places to visit. We put a travel cot in the main bedroom which fitted in nicely and still room to maneuver. There was a selection of games and toys for the kids to borrow. I would highly recommend Finch 15. Skyes Cottages were also great, easy to book and accurate detailed information given.

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