Dog Friendly Falmouth Holiday Cottages

Reviews

What our customers say about their holidays

• Philip - Verified booking

  Joylands is a very nice bungalow, there is plenty of crockery and cutlery in the kitchen.

  There was no dish cloth provided but plenty of T towels and bath towels. We did contact the owner and ask him to adjust the time the heating came on in the morning which he did for us, he is on a local Falmouth number that transfers to him as he lives out of town. if we are coming back to the area we would stay here again. An interesting garden to visit on either a Wed, Sat or Sun afternoon is Penjerrick which is a 3 minute drive down the road, I'll leave you to decide if it's wild or overgrown!!!!! BUT, the curtains are very thin in all 3 bedrooms and there are street lights that shine through through the curtains at night and the smallest bedroom had 2 windows that both faced street lights, there were no net curtains on the 2 single bedrooms or the window at the end of the hall as you walked to and from the bathroom. I think children and dogs would need to supervised in the garden as there is a overgrown pond on the top patio that only has some plastic fencing laid over it with plants growing through it and at the end of the garden there is a low wall with a 6 to 8 foot drop on the other side (where the greenhouse is in the pictures). A couple of light bulbs had blown but we left a note as to which ones. The drive is very very steep (steeper than it looks in the pictures) and I found it best to reverse down onto it, rather than try and reverse up and onto the road when you want to go out.

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• Alan - Verified booking

  We read all all reviews, which were relatively positive so were very surprised when we arrived to find the accomodation less than satisfactory.

  Whilst the pictures showed relatively dated furniture; we didnt antipate the whole place being dated and not having a particularly good smell. . Whilst on first appearance it looked clean; the bathroom wasnt and we had to clean it. The cupboards were full of cleaning chemical bottles, many of which where empty. The towels supplied werent particurly appealing either and looked old too.There was a constant noise in the hallway coming from a device in the ceiling. It kept us awake overnight , so we contacted both Sykes and the owner. The owner did respond to say he'd get the housekeeper over to turn the fan down (it was to keep humidity low to prevent damp) She did come over and turned it down but not off completely. As with all the other reviews, the curtains are paper thin, so the night times are still quite bright from the street lamps. There was no info pack on site , which is unusual but the owner did provide some basic info in the welcome email. On a positive note, the location of the bungalow suited our visit and the communication from both the owner and Sykes was very prompt when we raised the concerns. Clearly others have enjoyed the property; it just wasnt the same standard as we've experienced in other holiday homes.

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• June - Verified booking

  The location was good, near Falmouth and beaches, The bungalow was on a step slop so difficult in getting about at 75 years old thought one or two steps are ok but not the slop.

  Lot of issues, with ch. but these were fixed. the street lights had been all changed when we arrived talked to the engineer up a pole, And these are now much better and more efficient if you like street lights, end bedroom has two shining in from north and west. So electricity not needed in there day or night with the thin curtains. Thicker curtains , blackout blinds would improve the situation. Tamsian the maintenance, cleaner stated that if know one told her she could not provide anything that was needed. So in total rang about 5 times, with lists. So list was long and I thought that this it was not my job to tell her to clean and repair the lights, 5 needed replacement. clean cooker hood and repair and replace lights , ch etc.. This is why I think it was the Sykes maintenance , rentals , should get a check list for the home owners,(out of the country) living abroad) in this case or maintenance men to check. NOT the people on holiday to spend the time to ringing on and on, ringing again. This was a truly pathetic.

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• Adrian - Verified booking

  For a start the holiday cottages were well sign posted!

  Cottage was spotelsless and some biscuits for our dog and cake tea coffee etc was a nice touch on arrival. Everything you need was there. Although the air conditioning took a bit of working out it was a great addition and would cool or heat the cottage up very quickly. There was a walking area for my dog and lots of thought has gone into this site including outside showers for humand and dogs!!!!! Maintenance guys were very friendly and helpful. The swimming pool saunas and hot tubs are a genuis addition which is why we chose these cottages. Nice and warm too ! Again very well maintained and very clean. Ample parking even if you cant park outside your own accommodation and literally only a minute away. Struggled to find any negatives too be honest. The saunas etc are open at 8.30am to 6pm and if they could open a little bit earlier and a little bit later that would be really useful but thats just based on us. Would definitely stay again and looking to bring the family back later in the year.

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• Diana - Verified booking

  Joylands is a ideal holiday home and in a very good location.

  The bungalow itself is very warm and comfortable and we enjoyed staying here. However there were a few negatives. Firstly this is the first holiday rental where there has been absolutely no welcome pack which is very disappointing after a 7 hour drive and looking forward to a cup of tea. The interior of the bungalow was good but the outside garden was a bit unkempt and certainly not dog proof as there was a very low wall at the bottom. Also we didn’t really appreciate the plastic bucket at the back door full of cigarette stubs. One final thing to add is that the shower over the bath needs updating. Not everyone wants a bath and the shower really was very poor with little flow. To sum up l can see that this property is a little bit neglected and has some maintenance issues, particularly outside plus the lack of a welcome pack needs to be addressed. However at the end of the day we would come back again if these issues were sorted.

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