Dog Friendly Looe Holiday Cottages

Reviews

What our customers say about their holidays

• Ian - Verified booking

  Firstly we would like to say that the setting and site is absolutely lovely and peaceful and that the lodge generally is very nice and also well equipped.

  Sadly however, what could have been a fantastic 4 night break was let down by what appeared to be a total lack of attention to detail. One of the key factors for us in choosing a lodge is a hot tub. Unfortunately we were met with a virtually cold tub and after several visits to reception the matter was finally sorted such that it was just under 24 hours after our arrival that the hot tub became usable meaning that this key facility was absent for 25% of our stay. The cleanliness was not as good as we have seen at other lodge sites we have stayed at. Much of the cutlery was dirty and had to be rewashed, the kitchen surfaces were very sticky and it seemed the cleaners had done very little cleaning - they had even failed to see a pair of socks lying in the middle of the bedroom floor!! The foam cushions on the outside seating had all been left out in the rain and were therefore totally unusable so, in conjunction with the hot tub issue, this meant that our outdoor space was basically unusable for much of the time which was extremely disappointing.This was reported shortly after arrival but we were told nothing could be done. The plug in the ensuite bathroom wash basin wouldn't stay down rendering it useless. It was reported but never fixed. On more subjective matters, which are preferences and observations rather than complaints, we found the mattress on the double bed to be very uncomfortable. We can see from previous feedbacks that this has been mentioned before but seemingly never addressed. The main bedroom also has a skylight with a blind that seemed to be stuck part way across (and beyond reach) that meant that by about 5 am the bedroom was drenched in daylight making sleep very difficult. Finally the site reception never seems to be open at the advertised times - a complaint echoed by several other people queuing outside at the same time as us and when we phoned the number given it remained unanswered which was very frustrating.

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• Adrian - Verified booking

  First the positives: The bed in this lodge is the best quality holiday bed I have ever slept in.

  So comfy and bed linin fresh and good quality fabrics. kitchen spacious and everything you will need utensils wise Cinema room as described and good to sit and watch films in. Food at the restaurant was lovely and staff friendly. Lovely area to be in and easy to get about to visit different places, coming back to a lovely setting. Unfortunately a few negatives to this property: The decked patio area and table and chairs were very dirty and the flooring and glass clearly hadn't been cleaned for a long time. The furniture is clearly old and weathered and needs replacing. The sofa in the living room area is VERY squishy so if you have a bad back or have trouble getting out of a seated position this is not the sofa for you. We too - as mentioned a number of times previously, did not get bath robes. I felt too there should have been a 2nd set of towels for the hot tub and sauna, but these were not supplied. In fairness to the team we didn't report this and I am sure if we did we would have been sent some, but that misses the point. Also the towels supplied were very thin and ripped, again in need of replacing due to age. Not luxury as advertised. The design of the window in the hot tub area means you can not have the window open and be private, so it got very hot and unpleasant when using the hot tub, if we were to return we would book an outside hot tub in future. We had assumed we would be able to watch DVDs - so just be aware that is not the case, and as mentioned again in other reviews the Living room TV /or/ remote is not functioning properly, so the TV is very very slow to change channels etc if it worked at all.

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• Jill - Verified booking

  We had a great time here, the lodge was the one on the end of a row, felt like you were in a treehouse with the trees outside the decking.

  We arrived early and decided to have a drink in the bar, sat outside on the decking overlooking the pond, very peaceful and lucky for us the sun was out and we had some ducklings come around the pond to watch. We headed down to the lodge after this, easy access to the lodge and was pleasantly surprised with the size once inside of the lodge.bedrooms were roomy, very soft mattresses. We ordered some food for collection, this was done via email as there is no phone signal at all, WiFi was great though, so phone calls home done via WiFi. Side note, the burger was the best I've had for some time,highly recommend getting this. The menu for the rest of the week wasn't to our liking, alot of fish, but we were out and about anyway. So much to see on the doorstep with walks. The rescue / zoo was a good day out. The lost gardens of heligan is a must see. Back to the lodge. Unfortunately there was quite alot of marks on the floor, walls and cupboards. There was a black mildew around the kitchen sink, not the best design of sink, But must stress this did not detract from our stay, we had a great time. The hot tub was great to relax in after being out all day, a bit too hot on first day but was sorted straight away on asking maintenence the next morning. Will definitely be booking in the future.

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• Mrs Nixon - Verified booking

  If you are driving to this property, please do not make the same mistake as me, it will taint your experience. Do not attempt to drive your car to the property (particularly any car larger than a corsa, fiesta, micra etc…) Book Pete in advance he is a super friendly chap who provides an excellent service. He will deliver your luggage to the door for only £8 (subject to change) You can find him on Facebook https://www.facebook.com/share/1AvZjb6zrA/?mibextid=wwXIfr (+44 7810 644449‬). My advice to you, is park at the Millpond carpark as suggested by the host and transport your belongings via Pete. If you attempt to drive your vehicle to the property, expect to scratch both sides badly. Otherwise, the cottage is perfect, very cosy, reasonably equipped (I managed to make a full Christmas Dinner). The walk into Looe takes about 10mins (max) down hill. I guess if you struggle with steep inclines, going back to the cottage might be a challenge. Looe is a lovely place with a wonderful beach, great walking routes, friendly people and amazing pasties (try Sarah’s pasties). I will return as it’s a perfect getaway.

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• Matt - Verified booking

  The listing suggests the property has WiFi at one point but then says it doesn’t later on in the listing.

  I contacted Sykes to get clarification twice, but received no reply. In comparison to another property I’ve stayed at on the same site (Stonerush Lakes), this one is poorly equipped. A collection of mismatched crockery and glassware, very limited kitchen utensils, which I found still caked with food in the drawer. The dishwasher doesn’t work properly - dishwasher tablets don’t dissolve when you put them in the tablet drawer. It only works when you put the tablet in the cutlery rack. The pillows in the main bedroom are paper thin and the mattress is so soft, I think the springs have gone. It was incredibly uncomfortable. The setting itself is wonderful. Almost nested in the trees, with squirrels, birds and even a resident owl. I’d recommend the site, but not this particular property. It looks like it’s one of the earlier ones and needs some love and investment to freshen it up.

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