Dog Friendly Conwy Holiday Cottages

Reviews

What our customers say about their holidays

• Clare - Verified booking

  The house is in a fantastic location and is very spacious with loads of light, which is lovely.

  The only thing that lets it down, as some other visitors have also commented on, is the quality of the decor. There are paint splashes on the floors/carpets in pretty much every room, the curtains are very thin and don’t fit the windows properly in some rooms, there are gaps in carpet that have been patched with completely different pieces of carpet or mats in the master bedroom, holes in the wall panels in the bathroom and badly hung cabinet doors in the kitchen which prevents some doors from fully closing. There was also a really fusty smell in the living room - I think it came from the blankets and cushions. These are all fairly minor things, but combined, they let the property down as they make it feel a bit cheaply done. When you pay almost £1000 for one week, this is disappointing. Also, there were absolutely no toiletries provided - no hand soap in the bathroom, no washing up liquid in for kitchen and no laundry detergent in the utility room - and no hand towel in the bathroom either. Again minor inconveniences but providing these for visitors would make a huge difference to first impressions and comfort of the stay. Having said all this, the property and garden are large, the facilities were all in good working order, the Wi-Fi was fast and the living area is very comfortable, so the major points are all fine. If the feedback from ourselves and other visitors was taken on board and addressed by the owners and cleaners, then this would make a huge difference and go some way to justifying the price that is being charged.

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• Ray - Verified booking

  The instructions for access were clear and unloading was easy but via 8 steps.

  However it should be noted that the drive is on quite a steep slope which might be a problem for some individuals. The house was in a quiet neighbourhood (late June) with little or no disturbance despite the nearby railway and main road. There were good views of the nearby hills, the river and the castle from the front bedroom and the decked area adjacent to the front door. The double bed was soft but tolerable with our own toppers. We did not use the single bed so cannot comment. There is no gas in the property and the heating, hot water and the shower were electric. We did not use the heating so cannot comment. The hot water is from a hot water tank with an immersion heater and was very good. The shower was also perfectly adequate with a reasonable flow. The towels were a bit small compared to other properties we have used and we did not find an information folder with instructions for appliances etc. There was some information on local attractions. The TV was good with both Netflix and Amazon Prime included. We thought Deganwy was an excellent location for visiting the area. There was a fish and chip shop 1-2 minutes on the main road to Llanduno Junction. At Llanduno jumction there were supermarkets and access to the NorthWales Expressway. There is an M&S at Llanduno but parking costs £2.50 per hour. Lots to do in the area and we would return to the area and the property in the future it we have time.

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• Penelope - Verified booking

  Very spacious, well equipped but corners cut which was a shame.

  There is a splendid cooker, the pans were not usable. Where the non-stick coating had been scraped off they had all rusted. So The only way to cook was with frying pans, baking sheets, or to use the microwave oven. New pans don't cost much! Spotless kitchen. The only bed we used was in need of renewal because it was so old. We loved the privacy and the location, the directions were essential and no parking problems because of an ample private drive. An attempt had been made to put down artificial grass but it was a disaster. I'm sure weed -resistant membrane and wood chippings would look better. On the plus, it was really warm and well-ventilated. The amount of light was wonderful - big windows in every room. The welcome pack was also very kind. Nice front garden (there was a pretty border and mixed shrubs) but a bodged, unfinished structure (seating area?) and collection of overflowing bins didn't give the best first impressions. On the morning of our stay we received a call to say a wardrobe door had come off and it was at the top of the list to be replaced, this reflected how there was care about the interior and the comfort it offered visitors. Strange details let it down (the missing carpet at the side of the bed, two carpet squares being laid down to fill the gap). We had a good stay, we really did but were niggled by the details mentioned.

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• Janette - Verified booking

  A nice little house in a good location.

  Our welcome pack was thoughtful and appreciated, thank you. On first entering the house appeared clean. Unfortunately some aspects were not up to the standard we expected. The white curtains in lounge are very dirty. We moved the armchair to fit a dog bed in, the floor behind and under the furniture had not been swept, revealing bits of old food and small dog toys, (these were left in the house). The shower head has black mould on it. The bathroom fan is filthy. The back patio was dirty with dog poo and litter. I had to clean this up before I could allow my dogs outside. Not a very nice welcome. Stripping the bed down on leaving revealed a stained mattress protector and rubbish under the bed. I have photos of the curtains, shower head, fan, stained bedding and under bed. The sofa has been well used and you sink right into the left seat. Sofa also needs a good clean. The rear outside light does not work. The focal center of the lounge is a very large clock. Unfortunately this was not working either. The literature in the house says a spare set of keys are in the cutlery drawer. They were not there so we had to separate the keys on the keyring in order to be able to open both doors. It is such a shame that these little matters could not have been better managed as this could be a fabulous place to stay.

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• Diana - Verified booking

  Having read some of the reviews I was not sure whether or not to book this property but as it was a late booking took a chance and booked dates which were available in September.

  The bungalow is very spacious and I really couldn't see why so many negative reviews has been received. There is parking for more than one car, the garden is secure (a must for my dog) and the bungalow is well equipped and had everything we needed. Yes there are a few paint spots on the floor but that did not detract from our holiday. The beach is about half a mile away and dogs are allowed on some parts of it, the parking is free and it was mostly deserted. There is a coffee shop and swings next to the beach. The beds were clean and comfortable and the bedrooms were spacious. The kitchen and bathroom are relatively new and both served their function. There was plenty of hot water and we had no problems with the shower. There are two shops very close to the property so no need to drive to a supermarket. There is also a chip shop and Chinese takeaway just down the road. My only criticism would be that there were no pillow protectors on the beds and there seemed to be a problem with which bin to put out meaning they hadn't been emptied. There are plenty of places to visit nearby so we didn't have to travel far. Compared with other holiday properties it was also very good value as it is a lot cheaper. We enjoyed our stay and would certainly stay there again

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