Dog Friendly Rhyl Holiday Cottages

Reviews

What our customers say about their holidays

• Allie - Verified booking

  On arrival, out of respect, I took my shoes off but unfortunately the carpet in the bedroom was soaking wet.

  When discussed with staff, they said it had been deep cleaned prior to us arriving. The cabin was clean and well presented but unfortunately with the carpet being so wet, there was a strong damp smell throughout. The shower was cold. This was mentioned to the reception staff, no one came to sort it. Due to having PTSD, I have a service dog. I explained this to staff but unfortunately this wasn’t passed down and I was repeatedly questioned by multiple staff (some lovely, some not so kind) about this even though she had her labelled harness on. Unfortunately, 1 member of the bar staff was extremely rude- when I went to the bar to get a drink she was standing with her work colleague, looked me up and down and said to her work colleague ‘You can sort that one’. There was a dog roaming around outside the cabins, pooing everywhere which the owner didn’t clean up even though there are lots of dog bins. I had to point this out to staff. I refuse to pick up other people’s dogs poo. On leaving, there were two males sat in their car on the carpark right outside reception smoking very strong cannabis. Marian staff were seen walking past the car but nothing was mentioned. The car parking spaces were small and the disabled parking spaces were small too, there was only 4 and were being used by people in large trucks with no blue badges displayed. As a disabled badge owner, this is extremely frustrating!! I would like to say on a positive note- Jason the handyman was an absolute godsend and I wished I got to thank him before we left.

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• Nicola - Verified booking

  We did not stay at this property.

  The area is unpleasant and very run down. The whole property was filthy with dust, grime and cobwebs. Furniture is tatty and paintwork needs redoing. Patio doors could not be used and there were no other windows to open downstairs meaning it was stifling. The layout was very unusual and I felt very claustrophobic. The door to the back of the property was extremely dirty and the steps outside leading up to a very unusable 'roof garden' were covered in moss, winter leaves and rubbish. It was a disgrace and obviously hadn't seen a clean for months. The owner said it would have taken 2 minutes to brush. Not the case. I was so upset and just couldn't have stayed there a moment longer. There is a dog next door that also barked constantly. The owner did offer to come and clean, bring a TV for the bedroom and brush the leaves but nothing could have rectified our feelings about this property. Sykes have advertised and misrepresented this property completely and it should not he allowed This cost a lot of money for 3 nights and I will never book with sykes again. Both the owner and sykes have refused to refund or compensate in any way even though photographic evidence has been provided. I've had to ring sykes several times as they have not replied or returned calls when promised. They do not want to know and I feel so strongly about how others should be warned. I will be taking this further. Avoid this place at all costs

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• Karl - Verified booking

  Myself, my fiance and our daughter (4) stayed here the last week in July and thought it was amazing.

  We were a bit nervous holidaying so soon after covid lockdown was eased but needn't have worried as the cottage was cleaned to a high standard and had a healthy supply of antibacterial gel, handwash, and cleaning wipes/spray. We were pleasantly surprised to find a welcome package with necessities such as tea/eggs/milk/etc. And my daughter was over the moon to find cake and chocolate biscuits. The kitchen was also extremely well supplied and had everything we needed (except eggcups), this was great as I like to cook on holiday. There was a good selection of supermarkets nearby and some brilliant take-out options too. The wifi was brilliant and allowed us to stream shows for my daughter without any problems. Prior to arrival I was a little worried about parking but the cottage is in a lovely spot with plenty of space to park outside. The garden is beautifully kept and really spacious- great for dining outside in the sunny weather (garden furniture available in the shed). There is a Castle and nature reserve within walking distance and a childrens play area in the village. You can head into Rhyl along a beautiful river walk or take a short drive in the car. We visited Towyn, Prestatyn, Rhyl, and Llandudno and only scratched the surface. I would definitely revisit the area as there is so much we missed and I wouldn't hesitate to stay at Jasmine Cottage again, it was brilliant.

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• Joanna - Verified booking

  We had a wonderful holiday at Aster Cottage, the perfect home from home to explore North Wales.

  The cottage is in a fantastic location with stunning views or the coast and Snowdonia National Park, I’ll miss waking up to those views! We had a nice message from Sophie, the owner, on arrival. The kitchen was very well equipped, as was the living room with comfy sofas and large tv. The stairs were very steep, but there was a stair gate to put at the top for our toddler so we managed fine. The free standing bath is fab, although a bit slower to get ready with no shower. We ran out of gas a couple of times, which meant no heating, hot water or ability to cook whilst it was getting sorted, but Sophie was very quick and accommodating and replaced it as quickly as possible, even on a Sunday when there were few places open to buy new gas canisters. The village of Dyserth is lovely and has a beautiful waterfall within short walking distance - a must see. We had a toddler with us who was a bit under the weather so did less walking than we’d have liked, but had lovely family days out with our dog exploring the village, at Llandudno, Prestatyn beach front, Bodnant Gardens, and a trip to Llanberis to do the Lake Railway. Small note that many things in the area are closed in February, which we knew and planned for. It was nice a quiet! Would definitely recommend and hope to return one day!

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• Rob - Verified booking

  We had a wonderful stay at Aster cottage.

  The cottage is situated in a beautiful village with fabulous views across to the coast. The cottage is well appointed and relaxing - the only improvement would be a shower instead of just a bath with a hand held shower (although due to the layout of the cottage I understand that this is probably not possible) and the stairs are steep which may be useful to know for elderly people (and elderly dogs!) - there is a baby gate though which is helpful. The local area is stunning and we visited Llandudno and Betws-y-Coed which were beautiful. There is a pub (Y-Bodunig) 5 minutes walk away which was dog friendly and a 10 minute walk down to the waterfall where there are another two pubs. Just outside of the village is a gorgeous dog friendly pub in Cwm which is lovely with great food and within walking distance. We found Dyserth to be friendly and welcoming and the small lane where the cottage is situated is lovely and quaint. Parking is tight but this could just be down to me not being the best driver! All in all, a gorgeous cottage in a lovely relaxing area.

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