Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Neil - Verified booking

  We have stayed at Heron four times.

  The location is lovely and the parking is a bonus. However this year we were disappointed with how dirty the apartment was. We had to clean the fridge before we could use it. The oven is in desperate need of a clean. We used it once but the smell of old burnt food was overwhelming. There is a desperate lack of kitchen utensils, no decent frying pan for example, which along with the dirty oven made self catering a challenge. The bathroom is mouldy ( a point picked up in previous reviews) and has gotten worse over time. The furniture is also tired and the sofa was quite uncomfortable. The curtains are ripped ( as they were last year ). The rug is a trip hazard. As I said, a parking space is a bonus but this year the signs were all broken and it was unclear where to park . We returned one day to find no space which was really frustrating. I reported all these issues to the holiday company and in fairness they offered to redo the cleaning but we declined. I also reported the main issues again when we returned home, but no response hence this review. Heron has been our ‘go to’ place in St Ives and has represented good value for money but we shan’t return until there are improvements, but if you value location and lovely views across the harbour above all else this is probably the place for you.

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• Mrs M - Verified booking

  A lovely bright colour scheme make this apartment welcoming. The bedroom is calming and all windows in the apartment have shutters which gives it a new England feel. The bathroom has a drench shower which is perfect and then you look into the lounge and wow!! The kitchen has everything you need , absolutely everything. Again it has a new England feel and straight ahead the view from the French doors hits you! As you are up higher than the houses in front of you, you see Carbis Bay in all of its glory. You can see all of the coves in the distance like Porthkidney sands and various others that i can't name and you can watch the waves crashing into the rocks. You can see Godrevy lighthouse and watch the train below you snaking through the trees and disappearing into the tunnel. There is always something to see and it is ever-changing. There is a communal garden for the flats that you can sit in and enjoy the Peace. There are many different walks to Carbis bay, St. Ives, Lelant and others. You can walk from the apartment past the communal garden and down into Carbis bay. It takes 10 minutes or so. The View was lovely to stay in, comfortable, warm and cosy, beautiful views and with everything you could ask for. We loved it so much we are already booking for next year. 😀

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• Mark - Verified booking

  A charming flat which overlooked st Ives in possibly the best location you could ask for and only a few mins walk into the village / Town.

  The apartment was well equipped for our stay. Including bedding and fluffy towels etc. Parking was a short 10 min walk from the property. Their are a few things that need to be addressed in the property for improvement: - the bed, the mattress is awful :( the bed is a small double (I believe) so we both ended up sleeping on our sides. - the WiFi (it only work in the communal corridor) the problem is the signal strength does not cater for the property and needs its own connection to a modem. The WiFi boosters simply do not offer any form of WiFi to the apartment. - final night of our stay the battery to the smoke alarm was going off ALL night - intermittent beeping (battery went). - bathroom mould on the ceiling, bathroom could do with a lick of paint. We do understand there is no window hence the reason for this happening. But requires addressing as a “luxury” apartment / flat. Overall a pleasant stay ( apart from the last night with the smoke alarm). “What 3 word” location ///cobbles.liberated.able for anyone who finds the property hard to find as couldn’t find on Google.

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• Michael - Verified booking

  We had a lovely stay at Heron but there were a few things that i think need addressing.

  Firstly the parking space, im not sure this should be advertised as including a parking space tbh. I was unable to use the parking space all holiday (BMW 4 series gran coupe) since the space left by the cars either side simply didnt leave enough space. Personally i dont think this is the fault of the drivers in either space. The allocated bay is next to an end space which is next to a big hedge. If they parked to leave enough space they wouldnt be able to manoeuvre their vehicle. I had to pay over £60 to park in a public car park for the week which unfortunately resulted in a dent in the side of my car, so not great. I normally select properties based on having private parking so this was disappointing based on the listing. The only other feedback point would be the bed. The mattress needs replacing asap , it slopes to one side and is not comfortable. On holiday a good nights sleep is a must so this needs sorting for future customers. Everything else was as expected.

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• Lorraine - Verified booking

  Really enjoyed our stay in a beautiful apartment .

  Lovely views and very clean .Good location , 2 mins walk down the hill to the harbour and few mins away from shops in the centre. Had a problem with the bed . We did not get a good nights sleep all week as the bed very uncomfortable and woke with back ache every morning . The matress was very hard could be softer and thicker . Also need blackout blind at bedroom window as it looks on to neighbours back garden and when we was in bed at night the bedroom lit up with the outside sensor light when people walked past and i could see them . Had a problem with parking space as not enough room for us when the other cars got there first. Needs improvement on that .

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