Dog Friendly Cottages In The South Downs

Reviews

What our customers say about their holidays

• Hannah - Verified booking

  This property was a real disappointment.

  The location was great for us very close to carbis bay Beach and great for getting to st Ives. The cottage it’s self was not good unfortunately it was very dirty on arrival cleaners were sent back to sort this for us which was good but there is a terrible fish smell in the back bedroom which was not sorted for us so we had to put up with it for the whole weeks stay it’s was terrible. We were unfortunately unable to open the bedroom windows to help with the smell as we saw a rat one evening outside the bedroom so this worried us to leave the window open incase they came through the window. The wardrobe doesn’t shut properly either, the property just isn’t well maintained. We came to use the iron to find the plug had been cut off so a new one had to be delivered to the property for us. The oven was filthy needs a proper clean between guests and the freezer draws were also filthy. I suggest this property needs a real deep clean. The parking situation is terrible if you own a big car. With the property next door also parking there you just can’t get a big car in the parking bay if they return home with their car before you do. We did get a very insulting refund from the owners for all our issues but in our opinion they didn’t deal with it very well and to the standard we would expect. Carbis bay holidays were great and tried their hardest for us. It’s not good to spend every day of your holiday on a phone trying to resolve accommodation issues and reporting issues.

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• Aimi - Verified booking

  This was our second visit and stay at Ocean Gate due to the fabulous views and location, only a 1.

  5 mile walk into St Ives so away from the hustle and bustle. Great that the apartment has a dedicated parking space however, there is an issue between where Sykes state you should park and the owners of the Wheelhouse who have put a plaque on the wall showing where they think people should park; this caused a couple of arguments and the owners of Ocean Gate need to address this. The apartment is well lit, great bedrooms and open plan living space, the arm chairs are not very comfortable after a long day of walking and the sofa could do with some new cushions but it's ok. A lot of feedback in the visitor book though I'd guess the owners rarely visit and read/ take on board the reviews left, still no full length mirrors anywhere when there is plenty of space for at least one in each bedroom. The bath is very deep with no bath mat provided and it does get very slippery, so care taken especially for young children or older guests. Last Feb there was a clothes horse for drying/ airing clothes this is no longer in the property and there is no washing line so whilst you can wash your clothes you'll be hard pushed to dry them. Also the outdoor furniture is tired and for an apartment that sleeps 4 people only having 2 outdoor chairs is very limiting for outdoor evenings, on this the dining chairs are slightly unsteady and need replacing. Overall we would stay again due to the location however, the owners need to take onboard the comments for how the apartment could be improved.

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• Aimi - Verified booking

  This was our second visit and stay at Ocean Gate due to the fabulous views and location, only a 1.

  5 mile walk into St Ives so away from the hustle and bustle. Great that the apartment has a dedicated parking space however, there is an issue between where Sykes state you should park and the owners of the Wheelhouse who have put a plaque on the wall showing where they think people should park; this caused a couple of arguments and the owners of Ocean Gate need to address this. The apartment is well lit, great bedrooms and open plan living space, the arm chairs are not very comfortable after a long day of walking and the sofa could do with some new cushions but it's ok. A lot of feedback in the visitor book though I'd guess the owners rarely visit and read/ take on board the reviews left, still no full length mirrors anywhere when there is plenty of space for at least one in each bedroom. The bath is very deep with no bath mat provided and it does get very slippery, so care taken especially for young children or older guests. Last Feb there was a clothes horse for drying/ airing clothes this is no longer in the property and there is no washing line so whilst you can wash your clothes you'll be hard pushed to dry them. Also the outdoor furniture is tired and for an apartment that sleeps 4 people only having 2 outdoor chairs is very limiting for outdoor evenings, on this the dining chairs are slightly unsteady and need replacing. Overall we would stay again due to the location however, the owners need to take onboard the comments for how the apartment could be improved.

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• Mrs Robson - Verified booking

  This is a lovely little cottage, ideal for 2 people and overlooks the harbour. The cottage provided us with everything we needed. The kitchen is well equipped and there is a washing machine if needed. The back courtyard is private and a nice place to sit on an evening. The town and harbour is about 10 minute walk down a steep hill, but there is a bus that runs from the leisure centre which is about 100m from the front door. The buses leave and return every 10 minutes or so, so its easy for the less mobile to get to the harbour and beach. We had a few issues with parking as the space does not allow room for a larger car and I believe the cottage description has been amended to reflect this. We bought a weekly ticket for the leisure centre car park instead. Parking in st Ives is difficult unless your're there very early, so I would recommend using the bus as opposed to trying to drive through the extremely busy town. Overall we had a fab holiday, using Farr cottage as a base.

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• Bev - Verified booking

  We had a lovely time.

  Everything was clean and tidy. Towels thick and soft. Even though there were only two of us we could have done with more drinking glasses. There were only two plus a couple of beer glasses and some plastic ones. The extractor thing in the hall next to the bedroom is very noisy and drive us slightly mad when we were in bed. Potentially there could be problems with parking depending on the size of everyone’s vehicles although it was fine whilst we were there. There were some noisy people up above us. I don’t know if they lived there or were holidaying but they quite often sounded like a herd of elephants or as if they were moving furniture around and sometimes this was after midnight. Apart from that everything was fine.

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