Dog Friendly Ceredigion Holiday Cottages

Reviews

What our customers say about their holidays

• Neil - Verified booking

  Be prepared for an unauthorised payment for accidental damage upon your departure even if you have not caused it!

  We just finished our holiday on 28 March and then received a phone call from Sykes Cottage on 29 March informing us of damages at our stay cottage. There were two dents in the wall and one burnt oven glove. We informed them that the damages were there upon our arrival, we had noticed them as we entered the property, but were told the owner of the property had taken photos of the damages upon our departure. We challenged to see the evidence that proves the damages were NOT there upon our arrival, but neither Sykes Cottage or the owner have provide it. As of this writing they have not provided any evidence, however the burden of proof is with them. Regardless of our response to Sykes Cottage on 29 March, stating that we had noticed the damage upon arrival, we still had an unauthorised transaction of £80 taken from our bank account on 1 April to effect repairs for the damage. We rang Sykes Cottage but was told that “Sykes Cottage has no control over claims if the property owner instructs them to take out payment from the ‘Good Housekeeping bond’”. Therefore Sykes Cottage had to deduct the payment from our account and advised us that “if you disagree with this resolution then please seek third party advice!” This implies that the customer is liable for any damage without need of proof and means that it is open cheque book season. We have contacted our bank to dispute this matter hoping for a fairer and more robust due diligence to be conducted over this matter. As a holiday maker, the last thing we wanted was an unjustified legal battle to deal with resulting in spoiling our holiday experience. Needless to say we will not be returning and looking into the finer legal position that the customer will find themselves in. We will not use again.

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• Rachael - Verified booking

  Absolutely amazing!

  It's exactly how it is seen on photos and description... Only better!! Stayed here for 3 nights for my birthday and honestly couldn't of asked for anything better! Perfect place to escape the hustle of everyday life, so peaceful and private!Cabin was so cozy and the bed was one of the most comfortable beds I've slept in! There wasn't anything that hadn't been thought of to ensure the perfect stay and the air con was an absolute bonus! Hot tub was amazing, free to use as much we liked, owners came each morning (without disturbing us) and checked on chemical levels etc to ensure we got full use of it! On our first morning our hot water wasn't working (had been the night before) we phoned Byron and he came round straight away; they only live up the road! He had replaced the gas bottle that morning on his check up and sometimes it just needs a little encouragement, he sorted it right away for us and ensured we had everything we needed! Honestly couldnt of asked to of stayed in a better place or with better hosts! Would definitely recommend and hopefully we will be visiting again soon!

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• Gwyn - Verified booking

  The cottage was immaculately presented on arrival which made us feel relaxed from the start.

  The food welcome pack was a nice gesture greatly appreciated. The extended garden/woodland was an added bonus and the trickling sound from the nearby brook made up what was an ideal location. Visiting in May allowed us to witness first hand the best that the wild / bird life has to offer. Ceibwr Bay about a mile from the cottage was stunning (which we visited several times) and the coastal walks north and south of this point were equally as good showing up spectacular cliff folds. A heaven for photographers. Many thanks to the local management company for promptly sorting out an issue with the hot water. Will certainly revisit again in the future, out of season of course.

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• Paul - Verified booking

  This is a very nice property in a wonderful location.

  Fantastic garden alongside a flowing stream. Moylgrove is very picturesque, the area has fabulous clean beaches, recommend Poppit Sands, especially if you have a dog. Not sure if I missed this in the property description but there is virtually no mobile phone signal. WiFi a bit weak unless you are close to the router. These things didn't matter as the weather during our week was brilliant. The other thing to be aware of is the approach roads into the village are narrow. A few places we would recommend; Ceibwr bay, 500 metres away, walking distance. A Garden centre with a cafe very close by and Pizzatipi restaurant in Cardigan.

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• Caroline - Verified booking

  Great stay at this property!

  Comfy bed, amazing hot tub, and the owners were very nice! They live half a mile down in the village, so not far away if you need them. They check the hot tub every morning between 7-8. Bottle of wine and some Welsh tea on arrival was very welcomed. The only thing I would say, which is very minor, is the door of the freezer in the little fridge wouldn't close properly, so items didn't stay frozen, but I'm sure this could be easily fixed, replaced. WiFi was great, Netflix also great. Beautiful back drop of steep hill and sheep. Would definitely stay here again, the hot tub really does make it!

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