Dog Friendly Gwynedd Holiday Cottages

Reviews

What our customers say about their holidays

• Helen - Verified booking

  This place is not for everyone….

  .but it is ideal for many. The downside for us No freezer or even a fridge ice box…..we take all our food frozen, side dishes the lot ….we have no interest in, and we are normally too tired and stinky (mountain runners) to bother with eating out and have no wish to visit a supermarket…..after all we are on holiday. This made it difficult this week as we found out last minute after our food had been purchased ready to take with us that there was no freezer. There is space for a freezer which would be more useful than the pointless sauna!! Sleeping arrangements ……well this gets a bit Goldilocks and the three bears……..nothing is great, you take your pick or get creative. The main mattress is a marshmallow disaster. Off grid…….this is all very well done and I would expect no real problems with the set up at this cottage. The generator came on for half an hour late one evening to top up the batteries (service engineers that visited earlier that day had probably drained the batteries testing things)..Bit noisy but brief. There are instructions should anything go wrong, very basic things, easy fixes .. anything more call Andy. The grounds….so looking through the previous reviews I think some context is needed. First the cottage is in a commercial forest with rough but reasonable forest access tracks. If you are precious about your vehicle go somewhere else. You need to lock the gates on entry and exit ( sheep need to stay safe ). At present it is largely clear felled so to many (townies) it may look a bit bleak. But in perspective if the trees were there it would be very dark and gloomy and the mountain views are lovely, not from the cottage. The immediate surrounds would benefit from a bit of a tidy up (there are builders material bags, old car batteries and various untidy bits around .It is a work in progress but how about hiding this stuff away in the unused poly tunnel. Take some pride in your property. It is in a natural (ish) environment so if you prefer smooth concrete and paved areas or flower beds think again. Also if you bring children and are the type of parent that hurry your child away from an over keen sparrow then again maybe it is not for you. The sheep live here and around the cottage .. so maybe your best shoes will not be a good idea either. The generator is not caged away or fenced off and as per the cottage booklet instructions keep the children away, also be warned there is a natural pond down a steep bank by the cottage, unfenced! Some stern warnings to your children may be needed or go elsewhere . • No mobile reception! But who cares you are on holiday. • Wifi intermittent but improvements pending apparently. • TV was not working but again who cares ,take a laptop and hope for the best. All the above aside it is great place with wildlife all round if you take time to look, not a soul for at least a mile. We did not use the car all week. Dog owners - make sure you've got your dog covered for ticks. Tick removers are invaluable, for you and your dog. Otherwise we really had a really nice week and enjoyed ourselves. Even the aircraft flying over the house (Mach Loop) didn't phase us, what a sight!

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• David - Verified booking

  Party of six, four adults and two children.

  The weather, the scenery and fabulous beaches were the shining stars during our one week stay and the Haven staff kept the outdoor areas well tended. The property was an adequate size for our party of six. It is obvious from the photo's that it isn't spacious, so no complaints there. Larger than a caravan, smaller than most houses. The interior of the property was very clean. Kitchen utensils, crockery, cutlery, glassware aplenty - although a decent quality sharp knife - for those who love to cook - would by a great addition! Slicing an onion (sliding off an onion) was a long winded, tearful endeavour! The double bed was very comfortable, as were two of the four singles (the remaining two were, in our opinion, overly firm but they were being used by adults.) The sofas were comfortable but old and quite badly stained - though they did have throws to hide the worst. The addition of a table lamp in the lounge would be nice. The powerful ceiling lights were not conducive to an evening of relaxation. We borrowed one from a bedroom. Bathroom OK; Mira shower in a small cubicle but we weren't swinging any cats! Light sleepers should take earplugs. It's a bit creaky in there, particularly for those in the double bedroom below + the doors were all squeaky but I oiled the hinges - no charge :-) Decking area was a bit disappointing. The cushions for the outdoor furniture that were said to be stored behind the sofa in the lounge weren't there. We had to sweep masses of cobwebs for the railings. We noticed that the decking areas of identical properties nearby were cleaner and had pots of plants (albeit some were plastic) that made for a much more welcoming and pleasant exterior. Little touches can make a huge difference. We felt that the property needed a bit of TLC (a bit tired) but no major complaints. The niggles could easily be addressed without huge expenditure. It's also worth mentioning that we struggled to receive a reply from a pre holiday query we had. We were informed by Sykes that the owner had chosen the option of being uncontactable (by guests.) Our query was fielded by Sykes who, after two calls from us, contacted the owner who's answer was relayed back to us via Sykes. A rather long winded and frustrating process. Finally, as holiday property owners ourselves, we feel that our review is thorough, constructive, balanced and fair. Owners take note - it would be relatively cheap and easy to add those little touches and upgrade your property to 5 star status. On that basis, I would have no hesitation in recommending it to strangers and friend alike. Thank you.

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• Sam - Verified booking

  First and foremost, wow.

  We were absolutely captivated by Brithgwm Canol. It’s clear that a great deal of love and effort has gone into making this off-grid retreat a true paradise. We left with a sense of envy that this is someone’s second home and deep admiration for the skills involved in creating such a secluded and beautiful space. That said, I’d like to offer some constructive feedback on areas where we feel there’s room for improvement to enhance the overall experience: Shower Safety - A non-slip mat in the shower would be a helpful addition to prevent any accidents. Towels - Unfortunately, the towels provided were not as clean as expected, with some of them smelling damp. Improved cleanliness here would make a big difference. Smell of Damp - There was a noticeable damp smell in the property, which detracted from the otherwise cosy atmosphere. Kitchen Roll - It would have been convenient to have some kitchen roll available in the kitchen for general use. Television - The television felt outdated and could benefit from an upgrade to something more modern. Freezer - The lack of freezer capabilities was a bit inconvenient, especially for longer stays. Cleanliness - The overall cleanliness of towels, bedding, and crockery could be improved. We found some of these items were not up to standard. Signage - There was no sign on the first gate, which made finding the property a bit challenging initially. Spice Rack - The spice rack had congealed spices, which should be refreshed regularly. Firewood - We found only five sticks of kindling and no extra logs underneath the cupboard behind the fire, as stated in the information book. We share this feedback with the intention of helping to maintain and even improve the high standards we know Sykes Cottages aims for. Despite these small issues, we had a truly memorable stay, and we appreciate the unique charm of Brithgwm Canol. Thank you for providing such a wonderful getaway, and we hope to return in the future. Best regards, Sam

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• Vaishali - Verified booking

  The property is misrepresented on your website.

  1. This is an off grid property, no where on the website description does it say this. You have no phone service / this has to be clearly mentioned. 2. Access to this property is through a timber yard. It is a dangerous track with working large machinery and trucks. You feel very unsafe every time you have to go down this road. This is the only access to the property. It is not suitable for some cars. The track is full of debris. 3. The grounds of the property has sharp stones full of weeds and animal droppings. It has not been cleaned or looks in any way where you would want to sit outside. A polytunnel full of weeds on the grounds. The barbeque was dirty and broken. The side of the property has a big drop to a dense forest. You cannot walk in this forest, specially not with young children. 4. The TV/Wifi is intermittent, it keeps cutting out. It cannot be advertised as having these facilities. It is on and off and you cannot actually watch anything. 5. The view from the property itself is almost non existent we were fooled by the picture, but this is actually taken from the top of the hill and the property is in a lower position within the trees. So this is again a dissapointment. The top of the hill is again a climb up not for everyone. 6. The water is from the stream, we were not sure if this was okay to drink, it is a slightly reddish colour. 7. No blinds in the windows, this would have been nice specially upstairs where there are windows in the roof which for someone sleeping there means daylight coming through from early in the morning. 8. We really just wanted to leave from the moment we arrived, we tried to enjoy it but it was just a question of trying to enjoy it inspite of all of this. We complained to Sykes on the first day but there was no response from them.

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• Shaun - Verified booking

  This is a hard review to write because the property really is a hidden gem - with one major flaw.

  Firstly you can see alot of thought and money has gone into the transformation of this old farm building to make your stay comfortable and homely. You really are in the middle of the woods. The biggest let down with this property is the water supply. The supply is taken from water flowing off the mountains - which is fine except the inadequate filtration supply meaning the water is brown and sediment still comes through the system. You would be foolish to drink this water or even cook with it which is annoying considering you are 5 miles ish from the nearest shop. So after arriving at the property and seeing the state of the water we had to get back in the car and go and get bottled water to drink and cook with. The thermostatic shower is also nearly always freezing cold even though there is a lpg boiler to supply heating and hot water. I changed the filter in the filtration system which made no difference what so ever in cleaning up the water. Whilst how the water to the property is supplied is fine it needs a much better filtration system than the tiny and wholly inadequate system that's currently fitted. The only other issue that spoiled things for us during our stay is that currently there is alot of logging going on in the forest meaning lorries chainsaws and heavy equipment noise from early morning until late spoiling the peace and tranquility. Also resulting in the roads to the property being a complete mud bath to drive through. Also the advertised sauna shed was padlocked and no combination supplied to unlock it. They also give you a basket of logs for the fire but no kindling or firelighters - so another trip to the shops! I don't normally write reviews but this property was too disappointing not to.

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