Dog Friendly St. Ives Holiday Cottages

Reviews

What our customers say about their holidays

• Natalie - Verified booking

  Alfred Wallis is a great location to explore St Ives and soak up the wonderful views.

  The apartment is located on the second floor and parking is about a 7 minute walk away. I would advise unloading at the long stay car park as the road leading down to the apartment is very narrow. The allocated space itself was easy enough find by the directions given, however the space was hard to locate due to overgrown weeds and a large 4x4 encroaching on the allocated space for Alfred Wallis. The markings had also faded. The space is more suited for a smaller car rather than a large family car. Once parked, we rarely needed the car unless we were heading out of St Ives. There are plenty of walks, shops, beaches, bus transportation to get around. Access to the property involves steps and steep inclines. Some would find this difficult. It certainly helped me reach 10k steps a day! We arrived late Friday evening due to traffic. The key collection instructions were clear and easy to find. We were greeted with an overwhelming smell from the drains in both bathrooms. After flushing the shower drains through with hot water this did seem to help. The apartment was clean, beds were comfy. Both bathrooms had been updated since the photos on the advertisement. A new sofa in the living area. I would point out there were no hand soaps in both bathrooms. Something which we usually expect when we stay with Sykes, and especially when paying nearly £1500 for a week. I would recommend advising customers this is a necessary item to bring with them when staying at Alfred Wallis. There was a hair dryer provided in both bedrooms. The kitchen was well equipped apart from there being no toaster. A simple kitchen gadget which is handy for an easy breakfast. The patio doors were not in use in the kitchen area, only the living room side. The WiFi was ok. A couple of days we had very poor service. The TV lost signal for a day or so. We couldn’t find any sky Chanel’s, only free view and Netflix through the PS3. Disposing of household waste was not as described in the folder. The wheelie bins are located in the outhouse at the back of the property. I ended up having to ask a neighbour on the first floor who also struggled to locate the bins. We stayed during May Halfterm. I wouldn’t be happy to pay anymore than we did, especially in the summer holidays. The only welcome item we received was a pint of milk and No hand soap. Some board games, a few books would be a nice touch. Especially on the rainy days when there is poor signal and the tv doesn’t want to work. Overall Alfred Wallis is a lovely apartment which could do with a few finishing touches to make the stay a 10/10.

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• Natalie - Verified booking

  Alfred Wallis is a great location to explore St Ives and soak up the wonderful views.

  The apartment is located on the second floor and parking is about a 7 minute walk away. I would advise unloading at the long stay car park as the road leading down to the apartment is very narrow. The allocated space itself was easy enough find by the directions given, however the space was hard to locate due to overgrown weeds and a large 4x4 encroaching on the allocated space for Alfred Wallis. The markings had also faded. The space is more suited for a smaller car rather than a large family car. Once parked, we rarely needed the car unless we were heading out of St Ives. There are plenty of walks, shops, beaches, bus transportation to get around. Access to the property involves steps and steep inclines. Some would find this difficult. It certainly helped me reach 10k steps a day! We arrived late Friday evening due to traffic. The key collection instructions were clear and easy to find. We were greeted with an overwhelming smell from the drains in both bathrooms. After flushing the shower drains through with hot water this did seem to help. The apartment was clean, beds were comfy. Both bathrooms had been updated since the photos on the advertisement. A new sofa in the living area. I would point out there were no hand soaps in both bathrooms. Something which we usually expect when we stay with Sykes, and especially when paying nearly £1500 for a week. I would recommend advising customers this is a necessary item to bring with them when staying at Alfred Wallis. There was a hair dryer provided in both bedrooms. The kitchen was well equipped apart from there being no toaster. A simple kitchen gadget which is handy for an easy breakfast. The patio doors were not in use in the kitchen area, only the living room side. The WiFi was ok. A couple of days we had very poor service. The TV lost signal for a day or so. We couldn’t find any sky Chanel’s, only free view and Netflix through the PS3. Disposing of household waste was not as described in the folder. The wheelie bins are located in the outhouse at the back of the property. I ended up having to ask a neighbour on the first floor who also struggled to locate the bins. We stayed during May Halfterm. I wouldn’t be happy to pay anymore than we did, especially in the summer holidays. The only welcome item we received was a pint of milk and No hand soap. Some board games, a few books would be a nice touch. Especially on the rainy days when there is poor signal and the tv doesn’t want to work. Overall Alfred Wallis is a lovely apartment which could do with a few finishing touches to make the stay a 10/10.

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• Warren - Verified booking

  Parking not acceptable.

  The location of this property is great and the views are lovely but there’s a few points that need highlighting for future people looking to book. PROS: Flat itself is clean and well kitted out. Some lovely extras like biscuits and tea and coffee. Sky TV and good Wi-Fi signal. Location is brilliant and very short walk to Porthmeor beach, harbour and main shops. Views are outstanding. CONS: Firstly access for unloading the car is only possible via a very steep narrow lane which is also a dead end. It’s very hard to get down there due to the nature of the lane and other people trying the same thing. Secondly and importantly is the parking isn’t acceptable. It’s not close and a good steep walk to it but more importantly as it’s just a gravel bit of land there is not enough room for all the cars. I was blocked in by other cars and couldn’t open my doors to access my car or move it for a planned day trip thus affecting our holiday experience. This really needs to change. Due to the poor access to unload I also spent time ferrying bags back and fore which took a long time. The bathrooms are wet rooms and so if you shower in the morning the whole floor is wet all day when using the toilets or sinks. Balcony has a cracking view but is very tiny with hardly any room to move. The location itself is brilliant but steep as are the stairs in the property so wouldn’t be great for some older people. I appreciate a lot of these issues are expected with a location like St Ives but it should be made known on the website. It’s worth saying that while the parking issue couldn’t be resolved the service we received when we contacted Sykes was very good. I wouldn’t book again unless the parking issue was changed and clearly pictured what the new space was on the listing. I also think pictures of the access to the property should be added as trying to reverse down that steep narrow lane would not be pleasant for some people hence why I didn’t try it.

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• Julie - Verified booking

  Firstly it is not clear which building the apartment is in as the building access is not in Belyars lane but the next road up The keysafe instructions are of no use!

  ! We could not find the box… no labelling, not in the position described. Had to ring the owner for more direction. He admitted its in a ridiculous position… Its about 9inches off the floor so very difficult to use . Old model with no visible numbers( mind you you’d have to lay on the floor to see them!!) Very very frustrating after a 7 hour journey!! Then issues to put keys back into it when we left. Couldn’t get box closed and again had to ring owner. Mainly down to the position of it! Finally managed it only then the next day to be accused by the owner of putting the wrong keys in the box!! How is that possible when they were the keys we used all week to get in and out of the apartment . He said a locksmith had had to be called at a cost of £80 to fix lock . We re awaiting more detail but have not had a reply from him This has totally put a huge negative on any thoughts of staying at this place again The other negatives are no change of towels or laundry in a week. You couldn’t wash what you had as no spare to use in the meantime. No iron even though there is an ironing board and no code for shed to put rubbish into although there is instruction to do that as you leave… yet another frustration! .. searched high and low for a code!! A lot more thought and attention needs to be put into the things above as things like key issues create stress and frustration. Very little information left about the area and most that there is is for children’s activities Not a property for those with limited agility as many steep hills up from the seafront and parking in St Ives is impossible We won’t be returning to this property due to the issues and accusation but will definitely return to St Ives

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• Mrs Frances Sowerbutts - Verified booking

  THE HOBBIT FLAT THE WHARF ST. IVES This property was a late booking for us as it was an alternative choice, we were told a couple of weeks before we were due to travel that the property we originally booked 12 months ago was having some building work done and it would not be ready for our holiday dates, the new property was in the same area as the one we had originally booked and only a few yards away so we knew the location was great for us, the pictures on the website of the new property showed cushions on the sofa and on the bed ,also seat cushions on the chairs around the table, there were no cushions anywhere in the property and the chairs around the table were very hard, my Son in law who was staying in another property went up into town and bought us some seat cushions so we would be a little more comfortable, the bedroom was very small and would not be suitable for someone with mobility issues, there was also some sort of heater on the bedroom wall which made it harder still to get around the bed, the bathroom was ok but is in need of some upgrade, also the kitchen needs an upgrade too and the cooker was very old fashioned with rust on the outside, and dust on the shelf where the plates are stored, so I had to wash all the plates and cups before we used them, we have stayed in a couple of other properties in St Ives in previous years with Si Ives Holidays and have been very satisfied up to now, this property could be great with a few modern upgrades and comfort touches..

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