Dog Friendly Cottages In Elterwater

Reviews

What our customers say about their holidays

• Chris - Verified booking

  The key question is always "would I stay here again?

  " and this time the answer is unfortunately no. On the plus side the property has an absolutely fantastic location, 60 secs walk from town, a pretty (but not enclosed) garden and a nice wood burner. The negatives far outweigh these positives though. There is a very bad smell in the kitchen, like years of grease are ingrained in it and a strong smell of drains from the down stairs toilet. Try as we might with candles etc we could not cover it and it returns very quickly, it's really unpleasant. The next main issue is that the boiler is very noisy and it's in a cupboard in your bedroom, we had to turn it off each night to be able to sleep which results in a freezing cold house in the morning. The shower is also a really, really old design with very bad water pressure so no refreshing hot shower after a day on the hills. Finally the place is just in dire need of upgrade, very tired decor throughout and comes with the absolute bare minimum essentials when you arrive, every other cottage we've ever stayed in had more. The "welcome pack" for this cottage is just a book of equipment manuals and risk assessments rather than the usual personalised book about the cottage and how to make the best of it. Seems like it is being run with minimal effort and investment. We enjoyed our week in Ambleside as always but compared to other similar priced properties we've stayed in before this one was a let down.

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• Jonna - Verified booking

  We loved the fresh cake and prosecco with dog treats - this was a really lovely suprise.

  The property overall was fine although we hadn't realised that there was no windows in the main living area so we had to hang out in the bedroom if we wanted a view - and that was limited by the trees. The property heated up well - this was needed since it was jolly cold while we were there. However there were no logs for the log burning stove - we brought some up with us incase this was the case - but if you advertise a log burner and say fuel is included you should provide logs. We tried to get in touch before our holiday to find out if logs were provided and simply couldn't get in touch with Lakelovers - I tried on many occasions and eventually left a message for them to get back to us - still no reply. Very bad customer services - will try to avoid Lakelovers in future. If there was a real problem I have no confidence that we would have got any sort of response from them. We saw a few rats scurrying around outside the property and there was an alarming russling behind the sink so i think the owners need to address the rat situation.

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• Jonna - Verified booking

  We loved the fresh cake and prosecco with dog treats - this was a really lovely suprise.

  The property overall was fine although we hadn't realised that there was no windows in the main living area so we had to hang out in the bedroom if we wanted a view - and that was limited by the trees. The property heated up well - this was needed since it was jolly cold while we were there. However there were no logs for the log burning stove - we brought some up with us incase this was the case - but if you advertise a log burner and say fuel is included you should provide logs. We tried to get in touch before our holiday to find out if logs were provided and simply couldn't get in touch with Lakelovers - I tried on many occasions and eventually left a message for them to get back to us - still no reply. Very bad customer services - will try to avoid Lakelovers in future. If there was a real problem I have no confidence that we would have got any sort of response from them. We saw a few rats scurrying around outside the property and there was an alarming russling behind the sink so i think the owners need to address the rat situation.

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• Katy - Verified booking

  Wisteria is a stunning cottage, just as beautiful as the pictures.

  We had lovely gifts on arrival, even something for the dog which made us all feel very welcome. The furnishings and fittings are high quality and tasteful. The bed and bedding hotel standard. The cupboards well stocked with everything we could’ve needed. Phone charging either side of the bed was really appreciated as were the usb/charging ports downstairs. The upstairs is a big beautiful space with great views. And then there’s the big garden with the brook running through with places to sit, you have your own little piece of the lakes. The perfect place to relax. The downstairs clever and varied lighting options make up for there being just the door and the upstairs makes up for that for natural light. It was a little walk into town which could be a problem for some, it wasn’t for us. There are a few steps down to the house from the parking area which would be an issue for some for unloading the car but we managed ok. We are very likely to book again if we’re heading to grasmere. Highly recommend.

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• Emma - Verified booking

  We have just returned from staying and im disappointed by the quality and cleanliness of the apartment.

  There was only 1 glass in the kitchen (apart from wines glasses) in the cupboard there was a broken plate and cracked mug. The floors are so dirty. I don’t think they have been hoovered in a while. I dropped something under the sofa and was disgusted by the clumps of dust and hair on the floor. We had to wear socks all the weekend as you wouldn’t walk bare foot (would recommend taking slippers) There was loads of hairs everywhere. In had to clean the bath before using it and there was so many hairs in the bed. I had to lit roller the bed but still couldn’t get them all. The amenities are really poor, only got 1 toilet roll, no hand soap in the bathroom, no logs for the fire. We come to celebrate a special birthday and I spent the first day cleaning and it basically put a damper on the whole weekend. The apartment has so most potential as the location and apartment could be great but it’s looking tired, lacks the basics and isn’t clean.

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